Update problem

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
#1

I got a pop-up stating that an update to Comodo Firewall was available (I believe I was using V5.0.1). Clicked on download, that went okay, ran the file cfw_installer_x86.exe. This ran as far as “Copying cmdagent.exe” then stalled. Tried again, same result.

I tried to uninstall to start over. This failed, sorry I don’t have the error message. So I went to the Comodo Website and downloaded a fresh copy and tried installing that over the original. The first copy was detected, and removed. The fresh install started, then after some time I got:
“Network error occurred while attempting to read from the file C:\Windows\installer\cfp_setup.msi”

Any suggestions much appreciated

David

#2

May be the following is of help here.

For problems with Windows installer you can use Windows Installer Clean Up utility. This tool cleans up all installer related traces from your computer. It will allow you to run an (un)installer where it was getting blocked because it couldn’t find a needed file or says the products is already installed.

This tool does not uninstall a program.