can not update version
- What you did: tried to update the CIS version from 5.5.195786.1383 to 5.8 also tried checking for new updates after i reinstalled to version 5.8
- What actually happened or you actually saw: 5.5 had an error code (Updater says: Не удаётся найти указанный файл - Cant find specified file) but 5.8 just says there was an error updating
- What you expected to happen or see: it update
- How you tried to fix it & what happened: could not resolve
- If its an application compatibility problem have you tried the application fixes here?: it is not a compatablility problem as i selected the correct setup for my computer.
- Details & exact version of any application (execpt CIS) involved with download link: CIS 5.8
- Whether you can make the problem happen again, and if so exact steps to make it happen: all i do is check for updates to the program (not the definitions)
- Any other information (eg your guess regarding the cause, with reasons): nope
- CIS version, AV database version & configuration used: CIS 5.8.211697.2124
- a) Have you updated (without uninstall) from CIS 3 or 4: no
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?: i did have to cleamn install it
- a) Have you imported a config from a previous version of CIS: no
b) if so, have U tried a standard config (without losing settings - if not please do)?: you misspelled “you” just sayin’
- Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): yes way too many to fit here. i basically changed all defult options to have a more secure computer.
- Defense+, Sandbox, Firewall & AV security levels: D+= , Sandbox= auto sandbox is on restricted , Firewall = , AV =
- OS version, service pack, number of bits, UAC setting, & account type: i am the admin on my windows 7 SP1 computer.
- Other security and utility software installed: scotty watchdog, many others that i don’t keep running at all times but use as an on demand scanner.
- Virtual machine used (Please do NOT use Virtual box): none.