Unrecognized option or missing parameter

Security Products & Services Comodo TrustConnect - CTC
#1

When I right click on the TrustConnect icon and click on “connect” I get the following error message in a “Connection (TrustConnect)” Window:

Options error: Unrecognized option or missing parameter(s) in TrustConnect.ovpn:1: <!DOCTYPE (2.1_rc4)
Use --help for more information.

Then on top of that I get a little “OK” box that says:

“Connecting to TrustConnect has failed”

I’m never given the opportunity to enter my credentials.

I did submit a trouble ticket for this issue but thought I’d see if the message boards end up being any help.

#2

TrustConnect support offered that the trouble could be with some recent Vista updates, but my computer is running XP. So they asked that I reinstall the client, they gave me this URL:

https://accounts.comodo.com/download/trustconnect/ComodoTrustConnectClient.exe

Upon installing, a new version of the client was installed and everything seems to be working fine now.

Thank you Comodo support for your swift response to this issue.