Unrecognized files

Comodo Internet Security - CIS Defense+ / Sandbox Help - CIS
1

Hi all,

Please could you let me know what happens to unrecognized files?

The reason I ask this question is because I had a pop-up saying that some files were unrecognized. then opened the Comodo UI and went to the Unrecognized files section where the file were put.
In the unrecognized section it lists the files that were put there and it says: The files below are not recognized by security components and waiting for classification…
What I did then was submit the files for classification, did I do the right thing or not?
Will I know that the files have been classified? If yes how will I know the files have been classified?

Sorry for the long wined post, but I am new to Comodo and I am still finding my way round.

Thanks in advance for your help and advice.

newcomerD :slight_smile:

2

The fastest way to make sure that files are added to the whitelist is to submit them in this topic. Submissions through the program have low priority.

3

If the files get whitelisted, then they will be removed from Unrecognized to Trusted files. If they are classified as malwares, then antivirus alert the users that files have been deleted.