This has probably been brought up before, but let me ask: is it painful to uninstall Norton AV and replace with something else? I’m going to help a friend with this soon, but I don’t even know which version she’s got and I don’t want to mess her system up. Will it work to just uninstall and then run CCleaner’s registry cleaner? Should I get some Norton removal tool from their website?
Advice please, I’d hate to ruin my friend’s system!
Put your friend’s HDD in a strong acid (fluorosulfuric acid, trifluoromethanesulfonic acid or fluoroantimonic acid recommend) or in a volcano, and Norton will be completely removed.
On a serious note, try Norton Removal Tool (wouln’t recommend it, since it’s also made by Symantec :P), or else I found this on Google.
It would also be helpful to know what version your friend’s using.
Thanks Rag, I will look into it. I briefly checked her system, but I didn’t figure out what Norton related software it had. “Server” something, perhaps. Not really Norton Antivirus 200X. Also, no antivirus is launched on system startup, so I’m really not sure what is going on in that system.
I agree with Info-Sec on the quarantine file. Norton is my least favorite of “legimate” programs to uninstall. No two uninstalls seem to go the same way. Allow enough time for hand-to-hand combat with individual files and registriy items. Then, pick up the Norton AV box (if it is still around), get your friend’s attention, point at the box, and say “NO!” Then toss/recycle it.
Yea its a shame. I cant tell you how many people that have had norton from the beginning, have viruses quarentined. Then I uninstall and notice strange behavior. I had to reformat them. Its symantec’s way of sticking it to the consumer that is getting rid of their precious product. Its a shame, and if I remember right there is no way to delete the viruses in quarantine from the program itself.