- Chromodo (part of CIS 188.8.131.5226 install): version should be whatever is current as of yesterday when I disabled its auto-update option within Chromodo (I had not yet decided to disable the “Chromodo Updater” service.
- Windows 7 SP-1 x64 Home
Each time I run its uninstall, it crashes and details lists a different faulting module. Several times the faulting module is AU_.exe (yep, with an underscore) which only exists in an ~nsp subfolder under Temp so it’s getting unrolled from somewhere by the uninstaller from another file. A couple times the faulting module was for WinCDemu (emulates CD/DVD drives). Another it was SYNCENG.DLL_ (which looks to be associated with Microsoft’s local OneDrive client).
Tried with everything disabled in CIS: HIPS, Auto-sandbox, Viruscope, Firewall - all were disabled (sure would be nice if Comodo gave me a Disable All button). Still the Chromodo uninstaller crashes.
Although Chromodo was installed as an option in CIS, running the CIS uninstaller to use Change (to add/remove components) does not list all the different bundleware that comes with the CIS installer package. Only CIS Firewall and CIS Antivirus are listed which means you remove those. Chromodo has its own entry in the Add/Remove Programs applet.
Oh joy, now I have to do a manual uninstall. It looks like most of the files for Chromodo are gone despite the crash of AU_.exe. There are a few files left, like .png and .xml files but those are under the Comodo folder. There are remnant registry keys or data items under them to delete, like:
Thankfully the uninstall progressed far enough to delete the “Chromodo Updater” service (which is left enabled to Automatic load on Windows startup even if you configure the auto-update option within Chromodo to disabled).
Then I ran CCleaner’s registry cleanup tool to see if I had missed any registry entries, like those that would be dependent on the registry keys or the Chromodo-specific data items under them mentioned above that I deleted. The only significant find was for a missing MUI reference to the chromodo_updater.exe file. I don’t bother to delete MRU/MUI entries in the registry or keys or data items for other programs (which may use them for compatibility settings or whatever for that other program) when I do remnant cleanup.
Uffda! Hopefully Chromodo is gone and cleanly.
Attached are the event logs for the crashes. Didn’t find the one reporting SYNCENG.dll_unloaded which might be for Microsoft’s OneDrive or maybe Briefcase. Don’t know that they will help.
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