Uninstallation problem

Hi,

I am using Comodo Antivirus version 5.8.213334.2131 with latest signature version 10567. My problem is the CIS Helper Agent (cmdagent.exe). It eats up all my CPU resources everytime and causes my other application to hang. My configuration for AV is stateful and Safe Mode for Defense+Security Level while Sandbox is disabled.

I like to uninstall and reinstall again but CIS always returned the Error Code 2318 while trying to uninstall it.

Like to seek help for any remedy on this issue.

BTW, I am using Windows 7 Ultimate SP1 running on Compaq nc4400 with 2.5GB RAM. Processor is Intel Core 2 CPU T5500 @ 1.66Ghz (2 CPUs).

Hope to hear from you soon.

Many thanks,
Oliver

Welcome to the forum Oliver :slight_smile:

Please try this tool here provided by a forum member

https://forums.comodo.com/install-setup-configuration-help-cis/uninstaller-tool-for-comodo-products-t71897.0.html;msg511531#msg511531

Thank you

Dennis