Uninstallation Difficulties

[NYCBlond37]

@panic post:22

Please note - the following instructions may be considered a “brute force” removal. If you are not comfortable editing your registry or with ANY steps outlined below, DO NOT CONTINUE.

Comodo are not responsible for this procedure or any consequences from its use. I’ve done this off my own bat, but also don’t wear any responsibility for any consequences of running these steps on your PC.

These steps are purely for informational purposes only. Use at your own risk.

Whew! With that out of the way, there’s no reason for this to ■■■■■ anything up. It’s a series of file deletions and registry removals. It’s definitely not 100%, there will still be class entries (among others) left behind, but these should be picked up by most registry cleaning utilities.

---

You can manually remove it by following these steps;

1. CTRL - ALT - DEL to bring up task manager. Click PROCESSES, locate CLPtray.exe and END it.
   1a. Launch Pad should now disappear from the system tray.
2. Delete the C:\PROGRAM FILES\COMODO\LAUNCH PAD folder
   2a. Executable now gone.
3. Click START - RUN and type in MSCONFIG. Click the STARTUP tab, locate the startup entry for CLPTRAY.EXE and unselect it. Click OK but don’t reboot your PC yet.
   3a. Startup entry for Launch Pad gone.
4. Click START - RUN and type in REGEDIT. Click on the VERY TOP entry in the left hand column (My Computer). Navigate to HKLM-SOFTWARE. Since you no longer wish to use any Comodo products, you can simply delete the following two keys form the left hand pane - COMODO and COMODOGROUP. Then navigate to HKLM-SYSTEM and delete the COMODO key from the left hand pane. Navigate to HKCU-Software and delete the COMODO and COMODOGROUP keys.
   4a. Entries responsible for starting Launch Pad are now gone (along with other Comodo related keys).
5. Exit REGEDIT and reboot your PC.
   5a. MSConfig should appear after the PC has rebooted but Launch Pad should not.

You should now tidy up your Start menu and or desktop to remove comodo related entries.

---

Hope this helps,
Ewen

ok i hate to be the voice of reason here but we should not have to do all this to get software off our system.

[NYCBlond37]

@Melih post:25

Pippo

I hope you realise the damage you will be doing with your signature, not to Comodo but to many users who can’t afford protection!

Melih

well you comodo really think you are the savoirs of the pc eh? please! many who cant afford protection? honey what planet do you live on?? there are many many FREE antivirus software, antispam and firewall software-- that are both free and geared towards various levels of pc experience!

and i support that persons tag-line. right now i keep getting error messages about yur anitspam not being able to access reg keys.

[kail]

Sorry to hear that you’ve been having trouble with Anti-Spam not being able access registry keys in an Uninstall topic on the… LaunchPad board? You missed! Do you want me to move your post to the Anti-Spam board? A Feedback section? CEO?

[NYCBlond37]

i’m trying to uninstall anti-spy…been trying for weeks… cant send outlook emails… get error saying cas cant access hkcu reg key… i’ve deleted every trace of crapodo off my box, ran countles reg cleaners, disk cleaners, yada . emailed their sorry excuse of a tech support group 1000 times.
i wouldnt mind but unemployed and need to be finding a job ASAP! ergo email = important.

[Little_Mac]

I’m sorry you are experiencing so much trouble uninstalling a Comodo product. It would help if you can confirm exactly which product you are having the problem with.

The reason I ask is that you have posted in the Launch Pad boards about removing what you refer to as “anti-spy” but that the error message refers to “cas”.

Comodo does not have a dedicated “anti-spyware” program. “CAS” is an acronym for Comodo AntiSpam. Since your issue seems to revolve around a problem with your email client, I’m guessing that the application in question is AntiSpam rather than Anti-Spy.

If you will please confirm (screenshots of the error messages would be good to see; you may attach such to your post using the “Additional Options” below the textbox) the application you are trying to remove, we will be glad to help you get the “crapodo” off your machine.

LM

[NYCBlond37]

I’VE BEEN TRYING TO POST A JPG OF THE ERROR MESSAGE AND GUESS WHAT… CANT POST A JPG… WHAT A SURPRISE… THE ERROR I GET IS:

COMODO ANTISPAM 2005 CAN NOT ACCESS HKCU REGISTRY PLEASE CONTACT (USELESS) DESKTOP SUPPORT