Unhandled exception(CIS 3.8.64263.468)

cavscan.exe is crashed.

Unhandled exception at 0x017a951c in cavscan.exe: 0xC0000005: Access violation reading location 0x00003b80.
(:SAD)

OS: windows xp sp2, 32 bit

[attachment deleted by admin]

Please, specify your system and steps to reproduce the crash if any.