Unable to update CIS

Comodo Internet Security - CIS Firewall Help - CIS
#1

Hi,

I would be very grateful if someone could help with this: If I click on “More” and then “Check for updates” in CIS, it says that there are updates and when I click on “Start” it says, within a couple of seconds that the computer needs to be re-started. When I re-start it the version of CIS is the same as it was before (5.5.195786.1383) whereas it should be something like 5.8.213334.2131

How can I correct this problem?

#2

You may just want to uninstall and then reinstall, unless you have very complicated rules. My advice is given here.

#3

Not to go against Chirons advice but if you prefer not to uninstall/reinstall, following the instructions found here has solved numerous update issues and might be worth a try.

#4

Hi Chiron and captainsticks

I thought that I would give your method a try first of all, captainsticks, because I didn’t want all the hassle of downloading CIS again and then uninstalling/reinstalling it. The last time I uninstalled it with a view to reinstalling it, it would not let me reinstall and kept saying it was already installed.

I ml pleased to say that copying the file from the repair folder worked and I have now been able to update it.

Many thanks to you both

#5

Chriscs, thanks for posting back and glad to hear all is working well.