unable to uninstall

due to issues with installation (does not work and cannot see certificates, not sure why) I am trying to uninstall but I cannot. the installer reports an error (see attached).

I know have a broken email client (Outlook 2007) and no email.

I am on Vista Enterprise 32bit.


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the program isn’t showing in the program list either if I try to uninstall via control panel.

Hi, Paul

We are looking into this issue now and respond to you soon.

Thanks in advance.

Regards, Eugene

Hi Paul,

We were unable to reproduce your issue.
Below is the list of actions for removing Comodo SecureEmail manually:

  • close all mail’s clients;
  • run LSPFix (can be downloaded from here: http://www.snapfiles.com/screenshots/lspfix.htm or from attachment of this post);
  • choose CEmLsp.dll from left list in the LSPFix dialog and remove it;
  • download attachment to this post (files.zip) and unzip files unreg.bat and move.reg files to Program Files\Comodo folder or to folder where CSE is installed;
  • launch unreg.bat;
  • reboot PC;
  • delete CEmLsp.dll from Windows\System32 folder;
  • delete Common and SecureEmail folders with files;
  • restore mail’s clients settings manually.

Feel free to ask any questions on this.

Regards, Eugene.

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