Unable to backup to DVD

My old copy of Comodo back up was corrupted by a nasty virus, so I deleted it from my system and loaded the new software yesterday. When I try to backup to a DVD, I get to Step 2 and get a message in a yellow box that tells me “no recorder available”. I’ve searched the online help info to see if there is additional software I need to download, but have found nothing.

I would appreciate any assistance you can give. I’m new to the forum, and know just enough about this laptop to be dangerous!


Please collect the debug information after Backup Step 2 tells you “no recoreder available”, so we can analyze the issue.