Unable to backup to DVD

My old copy of Comodo back up was corrupted by a nasty virus, so I deleted it from my system and loaded the new software yesterday. When I try to backup to a DVD, I get to Step 2 and get a message in a yellow box that tells me “no recorder available”. I’ve searched the online help info to see if there is additional software I need to download, but have found nothing.

I would appreciate any assistance you can give. I’m new to the forum, and know just enough about this laptop to be dangerous!

Hi,

Please collect the debug information after Backup Step 2 tells you “no recoreder available”, so we can analyze the issue.

Thanks