Trouble updating to 3.9

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
#1

i’m running xp x64 sp2 with comodo 3.8 something (i have no idea which one, see image)

http://www.keksfabrik.eu/comodowtf.PNG

anyway my problems started this morning when the cis asked me to update - i clicked ok and it started updating - after that i rebooted and after a minute or so it said there was another update so i updated again and rebooted. since that last reboot the whole system hangs up a minute or so after i logged into windows (and its loaded) - it just freezes and does nothing - so i then tried to uninstall it completely and do a fresh install (downloaded the newest version 3.9something24.507 on my other computer) in save mode
it keeps freezing the whole machine - had to manually remove everything comodo related from the hdd and registry because the uninstaller was missing after the installation for some weird reason
i then tried to install an older version i still had on my hdd somewhere (3.8.65951.477) and that just says something doesn’t work - when i run the diagnostics tool it says nothing’s wrong but it still won’t work - after 3 more attempts of installing the newest one i gave up and tried to install another firewall and found out that my network interfaces won’t work anymore (in the properties-dialog it didn’t show the name of the adapter and only showed the ms networking protocol thing - no tcp/ip or any other protocols)
now i used the windows system restore thing and everything works again - but the unknown version (see screenshot) of cis looks weird because it doesn’t have a theme anymore (can’t set one either)

i hope someone is able to help me soon :confused:

#2

Exactly the same thing happened to me running the firewall only. I downloaded the update last night and when I rebooted this morning the whole thing froze. Eventually I got system restore to work which fixed the issue. I then tried to install the update by using the latest full installer CIS_Setup_3.9.76924.507_XP_Vista_x32, which didn’t even get past the setup screen before it froze everything again, very annoying. System restore again fixed it.

Same thing happened when I uninstalled it and tried to install the older CIS_Setup_3.8.65951.477_XP_Vista_x32. Another system restore!

I also lost the theme and Comodo now has a gray background. I`m not touching any more Comodo updates until this is fixed.

Comodo firewall has been running fine for about a year now since I first installed it as a firewall only program before it was CIS and I’ve been impressed with it so far.

Two hours lost this morning because of this! >:(

Running WinXP 32 bit SP3, and no other security products apart from Avast AV.