Subscription

Hi
I am trying to renew my CIS subscription. When I click on the Days left button a box appears telling me to update CIS Pro 2011 before continuing. I have tried to update, but I have the latest version.
The box closes so I cant do any more.
Help please

Hey and warm welcome to comodo forums!

Before I tell you my suggestion I would like to know which version you’re using.

Regards,
Valentin N

Hi, thanks, my version is 5.3.176757.1236

of what I see it’s the latest… strange…

My suggestion

1) Download the latest CIS pro from your account and CIS clean-up tool

2) Uninstall CIS and use CIS clean up tool in safe mode as admin

3) Install CIS pro as admin in normal mode.

This a solution.

Regards,
Valentin N

Many thanks, will try this later.

Thanks again

You can register a account here and submit a ticket

https://support.comodo.com/