Submit files to Comodo for analysis

Excuse my English.

For over 10 years I use COMODO CIS with great satisfaction.

I have always tried to help COMODO, sending many, many viruses.
I always felt protected, and at the same time I thought that I would have reciprocated COMODO.

Frequently from this page send virus: Comodo Antivirus Database | Submit Files for Malware Analysis

But since a couple of days it does not allow me to load a virus, and this writing appears: Error found in record insertion

In addition, frequently, even from the CIS software it is not possible to load viruses, and the screen that I enclose appears.

How can I solve these small problems and continue to help COMODO?

Thanks and greetings from Italy.

Luciano

Can you share file to online storage site and give link? I think it has to do with it being in gz compressed format.

Thanks for the reply.
But I did not understand: I have to upload the file where?
Here in this page?

…snip…

Thank you.

Thanks for the link, I can submit the file through CIS so I’m not sure why it didn’t work for you. I’m guessing server issues when you tried to submit the file and now server issue is fixed.