Submit files doesn't work

Comodo Internet Security - CIS Defense+ / Sandbox Help - CIS
#1

Hi, I have latest CIS 7 version installed on my Windows 7 SP1 64-bit (without antivirus component) and can’t submit any unrecognized file to Comodo, just I’m getting the message “Failed (0x80070002) The system cannot find the file specified.”
Is this some issue with CIS 7 or problem with my network (I have CISCO EPC3925 router) ?Do I need to set up port forwarding(or something else) for my CISCO router to be able to submit unrecognized files to Comodo?

Thanks in advance for your help and sorry if I posted this in the wrong thread.

PS-Lookup files also in the most cases shows message “unknown”'.

#2

Hi,

You should create a bug report here with the required format.

#3

It’s old bug and bug report is already exists.