Tried to run a quick scan - got the following message…
Status: Could not connect to cloud server…reconnecting.
But it never connects.
How can I fix this?
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Anyone know if this problem is fixed? Thks
I’m seeing this problem right now (never had issues before). I wonder whether the servers are being overloaded and can’t cope.
When this happens, is the local computer still protected? (I hope so by the sandbox part rather than signatures).
I think (??) the only thing protecting the computer is Viruscope —> Sandbox
Strange how none of the developers check the forum for end-user problems.
Should this be over in the “bugs” forum?
This worked for me. I closed CCA (exit from system tray) and then restarted “ccavsrv” service (the one without a description 
) and then reloaded CCA.
Edit: If you are unsure about restarting services, rebooting computer may do the trick also (which does the same thing).
Thanks Graham - it worked!!
FYI…rebooting didn’t work, I restarted the service.
Thanks for confirming reboot didn’t work. You can follow progress below.
https://forums.comodo.com/format-verified-issue-reports-ccav/no-connection-to-cloud-server-m1779-t115188.0.html