when I use Comodo Antivirus free for Windows (both XP Rus 32bit and Windows 7 Rus 64bit at two machines) - when I set antivirus to stateful mode (also named CUMULATIVE, also named OPTIMIZE OF SCANNING PROCESS (RECOMMENDED)) - after that I create, for example, an empty file named 1122.com and open it by text editor and copy the content of eicar test file into it, save and close text editor - COMODO ANTIVIRUS DOES NOT DETECT THAT EICAR TEST FILE WROTE ONTO MY HARD DISK (Comodo’s help about stateful mode is wrong? If I will trust the Comodo’s help - Comodo antivirus must check this file 1122.com because it is the new file just created and wrote into disk - BUT COMODO DOESN’T CHECK IT!)
I use the latest version of Comodo free antivirus with updated databases, and it reports that all protection is ok (big green cicrcle in main window)
After that, I try to open this file 1122.com by any program, (for example, text editor) - COMODO ANTIVIRUS DETECTS IT AND DELETES (MOVE TO QUARANTINE) (suspitios files scanning is on in settings from the beginning)
When I switch to on access mode - and tries to create file 1122.com again (with contents of eicar test file) - comodo antivirus detects it correctly, in the moment when I try to save contents of this file into disk.
When I use Comodo Antivirus for Linux - it works CORRECTLY, NOT LIKE THE ANTIVIRUS FOR WINDOWS - antivirus for Linux detects this file 1122.com correctly and deletes it when I try to save it on disk the first time when the file was created and saved - even I use On access mode, even I use Stateful mode!
I already posted this in https://forums.comodo.com/empty-t96411.0.html;new;topicseen#new (to Comodo Antivirus section of forum, now again posting to Bug report section of forum. Sorry if I didn’t complete some rules of bugreporting).
Please edit your report so that it is in the format provided in this topic. This will allow me to better understand the issue, make sure that all required information is provided, and eventually to forward this to the devs to be fixed.
If the report is not in this format I cannot report it to the devs. Let me know if you need any help/clarification with the format. I’m here to help.
Thank you.
I will now move this to the Non-Format Verified board.
Topics in this board are rarely looked at by the devs, and even if they are it is unlikely the devs can fix the bugs reported. The reason is that putting bug reports in the required format ensures that the devs have enough information to understand and identify the bug. Thus, without that format it becomes near impossible to replicate many bugs.
To get your report forwarded to the devs put your post in the required format, and send me a PM.
Thank you.
sorry late answer, I will report this bug in desired format as soon as possible, have not time now
Thank you.
As soon as you do that I can move this back to the main bug reporting section and evaluate it once more. If valid, and all necessary information is supplied, I can then forward it to the devs.
Can you please check and see if this is fixed with the newest version (version 6.3.294583.2937)? Please let us know whether it is fixed or you are still experiencing the problem.
Also, note that all bug reports in the Non-Format section of the forum, which is where this report currently is, are mainly not looked at by the devs. Thus, if the bug you were experiencing is still not fixed please edit your first post so that it is in the correct format (found here, with all required attachments), so I can forward this to the devs and get this problem fixed.
Thank you.
PM sent.
Can you please check and see if this is fixed with the newest version (7.0.313494.4115)? Please respond to this topic letting us know whether it is fixed or if you are still experiencing the problem.
Also, note that all bug reports in the Non-Format section of the forum, which is where this report currently is, are mainly not looked at by the devs. Thus, if the bug you were experiencing is still not fixed please edit your first post so that it is in the correct format (found here, with all required attachments), so I can forward this to the devs and get this problem fixed.
Thank you.
PM sent.
sorry for not answering for a long time, but now I don’t use CIS at this time and it’s not rational for me to install CIS for checking if this bug fixed purposes only. When (if) I will need to install CIS or Comodo Antivirus to any of my computers (when it will be necessary for me) and if I will see the bug again - I will post to this forum. Sorry for non-format issue bug report when I wrote about this bug at the first time.
Sincerely yours,
Vyacheslav
No problem. However, note that if this is not fixed that the reports in this section of the forum are not looked at by the devs. Thus, if the bug you were experiencing is still not fixed a formatted report must be created for it. The only other way it will be fixed is if the devs accidentally alter something while fixing another bug which just happens to fix this as well. However, that is not something which can be relied on.
If you do reinstall CIS, and find that this bug is still not fixed, please let me know if there is anything I can do to help.
Thanks.
I’m sorry, but as this has been in the Incomplete section for more than a single period I must now move this to Resolved. If you are still experiencing this issue, please create a properly formatted bug report, with all required information, so that this can be forwarded to the devs.
Thank you.