Starts up open with no tray icon

Comodo Internet Security - CIS Install / Setup / Configuration Help - CIS
#1

Hiya all,
I have a problem i hope someone can help me with.

CIS5 was working fine up until a few days ago when it started to have the fault described below.
I havent changed anything on the PC in recent days.
So i uninstalled CIS5, then

I installed just the firewall of CIS5 and rebooted a few times, CIS was an icon in the tray and all was fine.
I then installed the Internet Security as well and immediately had the fault.

FAULT
At boot CIS5 opens as an application but doesnt put an icon in the tray and if i close CIS5 it closes completely.
This has just started happening, any ideas greatly appreciated,
seek.

#2

Hello Seekingtruth.

Try the following:

Open up the GUI of Cis and go to the MORE tab , then press the DIAGNOSIS button.
if there are any faults in the the installation of the program , this optiion will solve them
I hope this will help you to solve the problem.

Greetz , from Holland , Barry

#3

hiya Barry,
Thanks for the quick reply. I tried it but it came back with no errors found.

Thanks again,
seek.

#4

The startup command should include the -h switch to hide to tray.

c:\program files\comodo\comodo internet security\cfp.exe -h

does this help you any?

#5

Wich version of windows are you using?
If you are using 7 , try the following:

press on the taskbar and then it shows , " show hidden pictograms " , then select " modify "…
if al goes well , you will get a list of programs , scroll down , untill you see the Cis pictogram… you are now presented with three options:

show pictogram and announcements , hide pictogram and announcements and the last:
only show announcements , obviously you have to select the first option…

as an alternative you can try to scan your pc for regisrty errors , for this you can use eusing free reg cleaner in combination with auslogics free reg cleaner…maybe these two show up with problems

no worries mate , glad to help you :wink:

#6

Hiya all,
Thanks Barry for your reply, im running XP Pro SP3 with CIS5 working ok until this started. I havent changed anything, then suddenly it started with this fault.

Thanks John for your reply, adding -h to the CIS command line didnt make any difference.

As i have said this didnt start as an “install” issue, i had everything working fine and at boot CIS5 was always minimized to the tray icon as it should be.

This is a fault that just started to happen and as i havent changed anything on the PC i assume Comodo has changed something.

Awaiting your reply,
seek.

#7

Hey seek.

I suggest you run a registry cleaner , like : EUSING FREE REGISTRY CLEANER , followed BY a scan with AUSLOGICS FREE REGISTRY CLEANER , these two work great together.
also you can try to use SYSTEM RECOVERY, and set your computer back to the time , before the problems have started.
Are you sure you haven’t any malware or spyware infection running , thats trying to prevent that CIS is running??
Try to scan pc with , MALWARE BYTES ANTI MALWARE , SUPER ANTIPSYWARE FREE and do on online scan with asquared online scanner ( these are the makers of asqared ani malware ) this service scans your pc for free and also gets rid of the ■■■■ for free…
here is the link for the free asquared online scan:

iobit has a free tool , that can check your hardrive for errors wich can be found here:

malware bytes anti malware:

superantispyware:

eusing free registry cleaner:

http://www.eusing.com/free_registry_cleaner/registry_cleaner.htm

auslogics free registry cleaner:

I hope my answer will solve your problems , if not you can send an email to comodo and maybe the can solve the problems , if the above solutions will not help you…
in any case let me know…
cheerz , Barry

#8

Hi seekingTruth,

So :

  1. you install FW and Def+
  2. on top of that, you install CIS ie the AV and again FW and Def+

If it is what you did, the install is probably corrupt. Then uninstall and make a fresh install of CIS but not 2 times the same components.

Boris

#9

Hiya Boris and all,
As i have said, CIS was working fine up to a few days ago when it started having this fault.
The process i used was, i downloaded the file cispremium_installer_x86.exe which has both the firewall AND internet security in one file. During the installation it asks what you want to install, the firewall, IS or both.

So i first installed the firewall , rebooted several times and all was ok.
I then started cispremium_installer_x86.exe again and this time installed everything.

After rebooting it has the fault of not loading properly.
I have uninstalled CIS completely and installed it ALL in one go, but still have the same error.

FAULT.
At boot the CIS GUI is opened as an application and/but there is NO CIS icon in the tray.

Any suggestions greatly appreciated,
seek.

#10

Hi seekingTruth,

Have a look at this topic, it could help resolve your problem.

https://forums.comodo.com/install-setup-configuration-faq-cis/no-cfp-icon-maybe-other-icons-in-the-system-tray-on-windows-xp-t62683.0.html

Boris

#11

Hiya Boris & all,
Boris , I went thru the process at the end of the link tho its for the appl. CAS so i couldnt follow it exactly, after rebooting several times the fault still remained the same.

I tried once again to uninstall, reboot and reinstall all CIS from scratch, it worked exactly as it should for a day, then its back to the fault condition. This is becoming too complicated and time consuming. I dont have this problem with any other appl.

Thanks for your help,
seek.

#12

I have a similar problem with the Comodo tray icon under Win7 x86.
Sometimes it simply disappears and I have to start the Comodo Firewall GUI through the start menu in order to get the icon back.
I didn’t care to report about this because everything is still working and Comodo is still doing its job in the background. Just without the icon.

#13

Hiya Philee and all,
Ive come to the same decision, the firewall is running its just not putting the icon in the tray, ok i can live with that. If i need to access the GUI i just click on the Start/menu icon.

Whats interesting is that the CIS install is NOW NOT putting an entry in Start/menu ~ startup , weird ???

Thanks everyone,
seek.

#14

Hiya all,
LOL you wont believe this, i decided if im going to have this problem i may as well put AVG2011 back on, i uninstalled CIS and installed AVG then CIS back on again and guest what , its working perfect ;D
BUT for how long , ummmm the next update i bet :wink:

Thanks everyone for your help :-TU
seek.

#15

Hiya everyone,
LOL i can see the future ooOOOOOooo

I booted the PC today and CIS started an auto update then told me i needed to reboot, and guess what happened :wink:

Its a bit different now as it starts ok but the tray icon has become intermittent, sometimes the icon is in the tray and sometimes it isnt , I can live with that.

im open to any suggestions,
seek.

#16

A member of the french forum had the same problem and solve it with a software called Taskbar Repair Tool Plus.

#17

Did this useful article pass by already: How To: Fix Missing System Tray Icons at Windows XP startup ? If it did then apologies for spamming… :wink: