A. THE BUG/ISSUE (Varies from issue to issue)
[ol]- Summary - Give a clear summary in the topic subject, NOT here.
Can U reproduce the problem & if so how reliably?:
If U can, exact steps to reproduce. If not, exactly what U did & what happened: 1:Make a clean install of Windows 8.1. 2:Then install CIS before installing any other programs. 3:Change the configuration to Proactive Security and restart the computer. 4:After restart only few apps started, rest started firing up after minute or so (see video). 5:This can be fixed by turning adaptive mode on, restarting the computer, and then turning it back off and restarting the computer. After that it’s fine. Alternatively, if adaptive mode was off, this can be fixed by turning adaptive mode on and then restarting the computer. What’s important is that it is changed.
If not obvious, what U expected to happen:
Startup sequence shouldn’t be stalled by CIS.
If a software compatibility problem have U tried the conflict FAQ?:
Any software except CIS/OS involved? If so - name, & exact version:
Any other information, eg your guess at the cause, how U tried to fix it etc:
I fixed it be re-enabling adaptive mode. After restart apps were starting at once. Re-enabling adaptive mode didn’t do any change to that.
B. YOUR SETUP
[ol]- Exact CIS version & configuration:
7.0.313494.4115, Proactive security
Have U made any other changes to the default config? (egs here.):
Adaptive mode disabled
Have U updated (without uninstall) from CIS 5 or CIS6?:
[li]if so, have U tried a a clean reinstall - if not please do?:
[/li]- Have U imported a config from a previous version of CIS:
[li]if so, have U tried a standard config - if not please do:
[/li]- OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 8.1.1 x64, UAC disabled, admin account
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
Sorry, I had forgotten about that. I’ve perhaps been processing too many reports lately.
Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.
Developers may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.
The devs have not been able to replicate this issue. Are there any changes which have been made to your OS settings? Also, please list any maintenance software which is currently installed on your system. There has to be something which is causing this.
I have added the video to the first post and alerted the devs that it is there. Hopefully they will have some ideas for information which can be collected in order to make this reproducible on their end.