standalone Uninstaller

greetings All.

I need to uninstall CIS, but when I look through the windows uninstall area, there is not a selection. I want to do a complete refresh of CIS. About a week ago I did an update, and now I am having problems where there are several dialog boxes, but I cannot read them. Other things are going wrong as well.

Any help?

Thanks,
Brad

This is a good place to start. If you have trouble with one step try moving on to the next.

Let me know if you have any questions.

Thanks.

Hey and warm welcome Bradjedis!

1) Download CIS 5.3 32bit/64bit and CIS clean-up tool

2) Uninstall CIS that is installed and use CIS clean-up tool as admin in safe mode (press F8 after your computers logo).

3) Install CIS 5.3 as admin in normal mode.

Regards,
Valentin N

Thanks! I will give it a try and let folks know…

Brad

well, I followed the suggestion by Valentin N , and as soon as I did a clean install I got the same problem. Must be some driver conflicts. soooo, I am at a loss as to where to go. Everything worked good, until about 2 weeks ago. I did an update, and I began to get the issues. As an example, just selecting the control panel I would get a box in the toolbar at the bottom of the screen, but no control panel would appear.

similar issues with other files.

Take a look in the start menu and see if there is folder for CIS and if you can start the uninstaller from there.

You say you cannot read the dialogue boxes that show up. Why can’t you read them. Do they only show briefly? Or are they in a language you don’t understand? Can you post a screenshot in that case?

Alternate Instructions:
Start > Run > appwiz.cpl > ‘look for Comodo Internet Security’ > Double click

Jake

Can not read them because they are blank. Some go right to the task bar, and will not open. Along with those I get a small box at the top left of the screen. For me to eliminate the boxes, I have to use the control+alt.

I have stripped the CIS from my system, and really do not want to reload. It is a pain to get rid of things.

I am not convinced CIS is the problem. Are you using a program like Windows Blinds that change the way Windows looks? Try reverting back changes you made with it.

But that being said; removing it should get rid off the problem if it was caused by CIS. Following is a list of files and registry keys for manually removing traces of CIS. See if that helps or not.

Uninstall CIS and reboot. Then run Comodo System Cleaner to get rid of registry keys.

Then delete the Comodo folders under Program Files, Program Files\Common Files, C:\Documents and Settings\All Users\Application Data\ .
For Vista/Win7
Users%username%\appdata\local, Users%username%\appdata\roaming\ and \Users%username%\appdata\local\virtual store

To remove the socalled Legacy Keys, which are otherwise hard to remove, open Device Manager from the command prompt using the following two commands:
set devmgr_show_nonpresent_devices=1
start devmgmt.msc

Then set Device Manager to show hidden devices under menu option View. Then see if there are Comodo Internet Security related drivers left in non Plug and Play drivers. If so select the driver → click right → uninstall. Do this for all present drivers. Do a reboot when it has been requested…

Now delete the following:
C:\boot.ini.comodofirewall (this file may not exist).
WARNING: Do not mistakenly remove the original “boot.ini”.
C:\WINDOWS\system32\drivers\cmdGuard.sys
C:\WINDOWS\system32\drivers\cmdhlp.sys
C:\WINDOWS\system32\drivers\inspect.sys
C:\WINDOWS\system32\drivers\cmderd.sys
C:\WINDOWS\system32\guard32.dl
C:\WINDOWS\system32\drivers\sfi.dat (this file belongs to stateful inspection of the AV )

a. HKEY_CURRENT_USER\Software\ComodoGroup\CFP and HKEY_CURRENT_USER\Software\ComodoGroup\Comodo Internet Security
b. HKEY_LOCAL_MACHINE\SOFTWARE\ComodoGroup\CDI\1 *
*(If you have other Comodo products installed, delete only the values
for CFP)
c. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
\cmdAgent
d. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
\cmdGuard
e. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\cmdHlp
f. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Inspect
fi. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services
\cmderd
g. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
\cmdAgent
h. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
\cmdGuard
i. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\cmdHlp
j. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Inspect
ji. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services
\cmderd
k. KEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services
\cmdAgent
l. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services
\cmdGuard
m. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\cmdHlp
n. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Inspect
ni. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services
\cmderd
o. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdAgent
p. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdGuard
q. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\cmdHlp
r. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\Inspect
ri. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services
\cmderd
s. HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro
t. HKEY_USERS\S-1-5-21-1202660629-746137067-2145843811-1003\Software\ComodoGroup\CFP
u. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_CMDAGENT *
v. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_CMDGUARD *
w. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_CMDHLP *
x. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_INSPECT *
xi. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_CMDERD *
y. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CMDAGENT *
z. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CMDGUARD *
aa. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CMDHLP *
bb. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_INSPECT *
bbi. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_CMDERD *
cc. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CMDAGENT *
dd. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CMDGUARD *
ee. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CMDHLP *
ff. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_INSPECT *
ffi. HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Enum\Root\LEGACY_CMDERD *
gg. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDAGENT *
hh. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDGUARD *
ii. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDHLP *
jj. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_INSPECT *
jji. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_CMDERD
kk. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFP_Setup_3.0.14.276_XP_Vista_x32
ll. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFP_Setup_3.0.14.276_XP_Vista_x64
mm. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CFPLog
nn. HKEY_CURRENT_USER\Software\Local AppWizard-Generated Applications\CPFFileSubmission
oo. HKEY_LOCAL_MACHINE\SYSTEM\Software\Comodo\Firewall Pro

Sometimes it happens that you can’t connect to the internet after uninstalling, using the unofficial clean up tool or trying a manual deinstallation. Then the Inspect driver is still present and needs to be uninstalled.

How to uninstall the CIS firewall driver when it stays present? Look up the properties of the network connection, select the Comodo Firewall driver and uninstall it. See the attached image.

Now reboot back into Windows and CIS should be gone and you should be able to install it again.

Valentin,

In this reply of yours you say to download http://download.Comodo.com/cis/download/installs/1000/standalone/[b]cispremium_installer[/b]_x86.exe.

Can you please tell me what is the difference between this “cispremium_installer” and the Free version of the Firewall at http://download.comodo.com/cis/download/installs/1000/standalone/cfw_installer_x86.exe?? ???

Thanks a bunch!

Cindy :-*

Hello Cindy,

Premium includes AV Component and Firewall Component (as well as Geekbuddy)

CFW Includes the Firewall component as well as geekbuddy

hope this helps

Jake

Glad I could help and that my solution worked :slight_smile: :-TU