SSL Error with firefox

I am getting unknown authority with Firefox 2 on, but it is OK on IE7

Any ideas.



If you have an SSL issue please submit a ticket at and include a screenshot of what you are seeing.

The support team can then proivide assistance.


I am also seeing this error only on firefox. It gives me a windows error popup box saying that it is “Unable to verify the identity of site as a trusted site.” It gives some possible reasons, like the browser does not recognize the CA that issued the certificate, or that the site’s certificate is incomplete due to a server misconfiguration. I have submitted a screenshot to the support section. Going to check on a firefox forum to see if this the problem is the first stated “the browser does not recognize the CA that issued the certificate”.

David Henderson


The most likely cause of these is that the intermediate certificates are not installed.

Worth checking the installation instructions at: