I’m being spammed by “Virus Database Update” balloon messages up to 15-20 times a day. Most often, they arrive unprompted. Other times, when I leave my machine unattended for a while, return to it, and deactivate the screen saver by moving the mouse, it’s almost 100% guaranteed that Comodo pops up immediately with yet another balloon message which I have to click on. Sometimes I even get 5 or more balloon message pairs (“database is being updated”/“database has been updated”) in a row, and I have to sit there clicking on each one to get rid of them. This is extremely annoying, especially when I have the option set to prevent balloon messages being shown and interrupting me.
More seriously, it seems that these balloon messages are probably interfering with full-screen Direct3D/OpenGL apps which I am running. Occasionally, these apps lock up, and even trying to bring up the Task Manager with CTRL-ALT-DEL doesn’t work. The only option is the reset button. Recently, I’ve noticed that before these lock-ups happen, my cable modem shows Internet activity of some sort, such as a “Virus Database Update” being sent down the line. I don’t have any other Internet-active apps running apart from Comodo when I’m running 3D apps. And very often, when I reboot and my machine recovers from the crash, the first thing I see pop up on my screen is a Comodo “Virus Database Update” balloon. It seems as thought Comodo tries to update my anti-virus and show a balloon message (even though I’m busy running an app), the update fails because the balloon message causes my machine to freeze up, and then when I reboot and my machine recovers from the crash, Comodo tries the update again and shows me the message.
This is not a GUI “wish-list” change. The problem is far too serious and inconvenient for that. The constant spamming and potential for a machine crash clearly represents a serious bug. Please can you fix this ASAP. The easiest way to fix this would be to make the anti-virus product respect the users’ wishes, and respect the option concerning balloon messages. An easy change, I would have thought. Thanks.
EDIT: This problem is not specific to the latest version of CIS - I’ve been having it for several months now. However, the number of daily virus database updates seems to be increasing recently, making the problem more and more inconvenient.
Machine details:
Athlon XP3200+ processor
512MB RAM
GeForce 7600GT graphics card, drivers 163.75
Windows XP Pro sp3
Crashing 3D app: Papyrus Grand Prix Legends
Other software running at crash: Comodo CIS, Rivatuner v2.23, NVidia sound mixer/volume control
D+ and F+ both set to “Safe Mode” - no special custom settings.
I usually run under an admin account as this is a single-user machine.
