[SOLVED] Unable to update BIOS due to false positive

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
#1

Dell Support Center advised me of a BIOS update for my Inspiron laptop.
I went to Dell’s support site to download it but at 99% downloaded, when being written to disk, CIS pops up a malware alert saying it has blocked the download. It actually indicates that it was not able to remove it however, it can be found in quarantine. If I try to restore it the application is nowhere to be found.

Here’s a screenshot.

Is there any way I can get around this please?

#2

Share with us the link where you download this files.

#3

Hello 7Leagues,

Thank you for your submission. We’ll check this and get back to you soon.

Kind Regards,
Erik M.

#4

I regret that is impossible because the link is protected by javascript.
Perhaps if I give you the link to the page, you can then test it yourself by clicking on the button “Télécharger” which is French for Download.
LINK TO PAGE

#5

Hi 7Leagues,

This is to inform you that reported false-positive has been fixed.
You can update to AV database Version <7027> of Comodo Internet Security
Version<5.0.163652.1142> and confirm it.

Thanks.

Kind Regards,
Erik M.
Comodo AntiVirus Lab

#6

Hi Erik. I just updated to v7029 and then downloaded the BIOS update without problem. Thanks so much for getting that solved for me! :slight_smile: