I have tried and TRIED to install CIS 10 onto a WinXP machine. It fails and reports an error message every time. The error message is “Failed to initialize the installer. Please check your internet connection and/or Internet Explorer connection settings. Error: 12157. An error occurred in the secure channel support.” I googled this error message but couldn’t find anything.
I have used Comodo on this machine for years without problems until now. I have followed the guidance on this forum for completely removing Comodo’s software, files and registries and performing a clean install of Comodo but this has made no difference.
I also tried using the offline installer file. I was able to install the software but it was then completely unable to update. It met with error messages every time and just couldn’t update anything.
I get the feeling that Comodo can’t access the internet for some reason despite the fact that I can access the internet with Firefox and any other software.
I also have the following security software installed and running in passive mode only. Malwarebytes Anti-Malware, Spybot Search & Destroy 2, Spyware Blaster, Super Antispyware.