[solved] Problems with update to 10

So I have been updating my systems slowly to the new version 10 and all hell has broken loose. Each system had different problems in updating which I was able to fix except for one system. Currently as it went, the new Comodo installed over my previous version 8.4.0.5165, but as always 100% it had some problem. On this system it hung up during the install. Left this overnight only to see that it was still stuck at 45%. Again, as with all other systems 45% was the indicator that the program had some problem with it. So then I came to the forums and did the “clean it out” process and with all other systems this worked fine. But on the laptop during the installation using the Comodo website download I get this error

http://i66.tinypic.com/2mcheog.jpg

I have gone back and uninstalled all bundled programs (I only need the Firewall, but WTH) then again used the clean out process here and tried again and I get the same message.

Question, how can I install this?

Question, why is there not just the free firewall install without all the bundleware. (please no replies of unchecking the boxes as stating “check-mark for Dragon to be default” means uncheck and no, but still installs Dragon). I read through the posts and even though the download says “for just the Firewall” it is not just the Firewall, it comes with all the other software’s.

Thanks

Installer log which is located in Temp folder may give you hints on what’s going on. It’s usually caused by incorrect registry permissions.

I will look in to this very shortly, but another question. After using the Comodo removal tool can you explain why the registry entry for cmdAgent is not removed? I mean it states that the removal tool will remove all. I have seen this on all 37 home systems.

In case

HKLM\System\CurrentControlSet\services\cmdAgent

Also: Why does not the Comodo Internet Security Firewall Driver get uninstalled under each network hardware?

Sorry for all the questions, but when a tool says it will remove all so that you can install a clean version I think that all means just that.

Checking the logs, will read and get back to you

Normally, it gets deleted but it’s not possible in your case due to incorrect permissions. When you deal with such issues, you need powerful privileges such as Trusted Installer.
Here’s a tool I recommend: GitHub - jschicht/RunAsTI: Launch processes with TrustedInstaller privilege
Usage: find a method to reset registry permissions (look it up), run it with Trusted Installer privileges.

After that, use removal tool.

Strange as this is happening on 37 machines, Windows 7, Windows 8.1 and Windows 10, 32-bit as well as 64-bit, Home and Pro.

I read the website of the link and it is a complex world. Maybe too complex. Anyways, I digress. I will try this out

FYI - Secure APlus is showing multiple scanned threats when I try to download the RunAsTI or the 64 one. Stating not signed, Universal scan and Diagnosis. I’ll try to lookup what others are out there.

That’s odd… with so many machines. Perhaps it’s triggered by some kind of software conflict.

PS: It’s not really that complex compared to vampires.

OK, found another program that resets the permissions. Ran it, reboot and then ran the clean tool. Both the network firewall driver and the registry entry are removed now. I will need to run the rest on all the systems, I just did another one and again same thing; it finally removed those two things. So i will proceed on.

Maybe I should open another thread, but I downloaded the firewall program straight from the description (I was getting it from the forum thread about releases) and it installed the older version which I began with 8.4.0.5165.

That’s fine, but then if I upgrade through the Comodo Firewall program will it:

1 - Install the other stuff like Geek Buddy, Internet Security Essentials, etc. or will it just upgrade the just the firewall part?

2 - I saw on all the Windows 7 machines that at 45% it hangs up for a very, very, very long time. One sat there all night

That last one is a strange one as I have cable Internet speeds, some of the other systems I manage are on the same or DSL. My systems have SSD’s so it cannot be related to the hard drive, but the others I manage do have regular drives so that may be the issue. But not for the SSD ones so not sure why it is hanging at 45%. What is going on at that point of the installation? Maybe trying to download files, but the Comodo server are just bombarded? Maybe an ISP thing? Just throwing it out there.

Thanks for the help windstorm.

  1. You’re informed if it’s downloading or installing.
  2. I’m actually using W7, x64 and mentioned issue does not manifest.
  3. Is it stuck at 45% after permissions reset & removal of leftovers? It’s unclear.
    Interesting thing about incorrect registry permissions : it causes subtle issues with many applications. That’s why you should reset all permissions but it takes lots of time (requires powerful privileges for increased efficiency).
  4. Applications/Components are never installed automatically. It doesn’t matter if you are updating.
    Exception (for now): ISE might be installed automatically. You can uninstall it from Control Panel.
  5. After update to v10.0.1, please keep in mind there are some minor issues. Should be fixed very very soon.

1-?
2-This has occurred on Win7 both 32-bit and 64-bit, Home and Pro, Win8.1 32-bit and 64-bit Pro only and Windows 10 64-bit only, but home and pro. As I mentioned across different hardware so unlikely system related
3-No, stuck at 45% prior to permission reset. Stuck at 45% before removal tool process. Permissions may be key here because I got more systems working now, but again all flavors. It does seem likely that it is the system, but something that was done. Unless a Microsoft update did something to all and every different system I am seeing. All systems are not the same and do not have the same programs, very mixed.
4-Will try and see
5-As the new normal we cannot get it right the first time anymore. I’ll log in the problems and copy the release notes and watch. I liked Comodo Firewall in the previous years but as of lately the problems are cropping up more and more and that is not good any way you see it.

Again, thank you windstorm for your time. I think right now with all the issues I am going to make a thread per machine and just hammer through all this.

Hello windstorm, well I spoke too soon. I will just talk about the one system right now. System is

Windows 7 64-bit Pro
C: is an SSD with a D: regular HD
12GB memory
Z77 mobo

So I ran the permissions reset as you mentioned and then I went ahead and uninstalled Comodo Firewall. Reason was that the system would not shutdown nor restart when using the Start button or using the Ztrl+Alt+Del way. So I followed the instructions on how to remove Comodo properly. Uninstalled first, read instructions and used the tools offered for Windows 7, downloaded the new version and then time to install.

Note: Once Comodo was uninstalled I was able to use the Shutdown and/or Restart as normal so something with Comodo really constipated the system. Also that registry entry and the firewall Comodo driver no longer exist after I reset the permissions and uninstalled Comodo

During the installation the progress bar got to 34% and then the same error once again.

At this time I have once again uninstalled Comodo meaning there was nothing in the Add/Remove programs are of Comodo so I went to what the directions of how to remove Comodo by using the very same tools. So the system has no Comodo on it and I have not tried installing it again. Let me know what you think we should look at.

Please provide logs from %temp% folder. If I recall correctly, it’s named “cmdinstall”.

OK, here you go. The only thing I changed was removing my last name in the file.

[5048] Log started: 17/04/12 13:17:37
[5048] Command line: “C:\Users\Steve\AppData\Local\Temp\7ZipSfx.000\cmdinstall.exe” -log -setupname “cmd_fw_installer.exe” -sfx “C:\Users\Steve\Desktop\Win7 Comodo Fix” -theme lycia -type web -mode cfwfree
Command: ; args(0):
Command: ; args(1): ,
Command: ; args(1): <cmd_fw_installer.exe>,
Command: ; args(1): ,
Command: ; args(1): ,
Command: ; args(1): <C:\Users\Steve\Desktop\Win7 Comodo Fix>,
[5048] App version: 10.0.1.6209
[5048] CIS ID: {DAC390BA-1387-4DF8-A9BC-683E81E77E86}
[5048] User: Steve
[5048] User is admin: 1
[5048] User is system: 0
[5048] Memory: Total 0 mb, Free 0 mb
[5048] Disks: C (174901 mb) D (597435 mb)
[5048] Session 0 (Services), user (), state 4 (active: no)
[5048] Session 0 (Console), user (Steve), state 0 (active: yes)
[5048] 13:17:37 base\AppCheck.cpp:114 >> IsWow64Process said process is running under WOW64
[5048] 13:17:37 base\AppCheck.cpp:123 >> Also test GetNativeSystemInfo: its said Processor Architecture is PROCESSOR_ARCHITECTURE_AMD64
[5048] 13:17:37 base\AppCheck.cpp:140 >> User is Admin: YES
[5048] 13:17:37 base\AppCheck.cpp:141 >> Windows Version test: x64
[5048] 13:17:37 base\AppCheck.cpp:142 >> Windows Version test: SERVER - NO
[5048] 13:17:37 base\AppCheck.cpp:143 >> Windows Version test: XP - NO
[5048] 13:17:37 base\AppCheck.cpp:144 >> Windows Version test: XP or VISTA - NO
[5048] 13:17:37 base\AppCheck.cpp:145 >> Windows Version test: XP or higher - YES
[5048] 13:17:37 base\AppCheck.cpp:146 >> Windows Version test: XP SP2 or higher - YES
[5048] 13:17:37 base\AppCheck.cpp:147 >> Windows Version test: VISTA or higher - YES
[5048] 13:17:37 base\AppCheck.cpp:148 >> Windows Version test: 7 or higher - YES
[5048] 13:17:37 base\AppCheck.cpp:149 >> Windows Version test: 8 or higher - NO
[5048] 13:17:37 base\AppCheck.cpp:150 >> Windows Version test: 8.1 or higher - NO
[5048] 13:17:37 base\AppCheck.cpp:151 >> Windows Version test: 10 or higher - NO
[5048] 13:17:37 base\AppLicense.cpp:61 >> Data blob loading result: 0
[5048] 13:17:37 tools\RegTools.cpp:464 >> Cannot read binary value from ‘LicenseKey’: 2
[5048] 13:17:37 tools\RegTools.cpp:464 >> Cannot read binary value from ‘LicenseKeyFree’: 2
[5048] 13:17:37 tools\RegTools.cpp:319 >> Cannot read dword value from ‘TKey required’: 2
[5048] 13:17:37 tools\RegTools.cpp:464 >> Cannot read binary value from ‘SubscriptionID’: 2
[5048] 13:17:37 tools\RegTools.cpp:464 >> Cannot read binary value from ‘SubscriptionIdFree’: 2
[5048] 13:17:37 tools\RegTools.cpp:363 >> Cannot read string value from ‘ProductID’: 2
[5048] 13:17:37 tools\RegTools.cpp:363 >> Cannot read string value from ‘PricingTerm’: 2
[5048] 13:17:37 tools\RegTools.cpp:319 >> Cannot read dword value from ‘KnownCamUser’: 2
[5048] 13:17:37 tools\RegTools.cpp:464 >> Cannot read binary value from ‘ABC login’: 2
[5048] 13:17:37 base\AppLicense.cpp:122 >> License loaded
[5048] 13:17:37 tools\Tools.cpp:845 >> Short path (C:\Users\STEVEC~1\AppData\Local\Temp) → long path (C:\Users\Steve\AppData\Local\Temp)
[5048] 13:17:37 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:37 InstallerApp.cpp:1313 >> Offline package (C:\Users\Steve\Desktop\Win7 Comodo Fix{DAC390BA-1387-4DF8-A9BC-683E81E77E86}.bin) found: 0
[5048] 13:17:37 tools\UsageStatistics.cpp:45 >> Cant init statistics methods. Disable usage statistics
[5048] 13:17:37 base\AppLanguage.cpp:156 >> 25 languages loaded
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:37 base\AppLanguage.cpp:163 >> User default language 0409
[5048] 13:17:37 InstallerApp.cpp:999 >> Mutex created (app type Global{48222F79-874D-414E-9563-03C664764923})
[5048] 13:17:37 InstallerApp.cpp:1003 >> Mutex created (block all Global{A38AE876-E670-4CEE-8866-CE62B6FD58E1})
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\COMODO\CIS\VolatileData’: 2
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\VolatileData’: 2
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:37 network\FileDownloader.cpp:223 >> Start downloading: https://download.comodo.com/cis/download/installs/5020/installer_data/installer_init.xml => C:\ProgramData\Comodo Downloader\cis\download\installs\installer_data\installer_init.xml
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:37 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:37 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:38 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:38 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:38 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:38 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/installer_data/eula/eula_cfwfree_1033.html => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\installer_data\eula\eula_cfwfree_1033.html
[5048] 13:17:38 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/installer_data/binaries/files_info.dat => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\installer_data\binaries\files_info.dat
[5048] 13:17:38 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:38 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:38 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:38 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:38 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:38 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:39 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:39 network\FileDownloader.cpp:267 >> Failed response status, http error 404
[5048] 13:17:39 network\NetworkBase.cpp:199 >> Network error 0:404
[5048] 13:17:39 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/installer_data/eula/eula_cfwfree.html => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\installer_data\eula\eula_cfwfree.html
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:39 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:39 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:39 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:39 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:39 network\FileDownloader.cpp:267 >> Failed response status, http error 404
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:39 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:39 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:39 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:40 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:40 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:40 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:40 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:40 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:41 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:41 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:41 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:41 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:41 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:41 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:41 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:41 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:41 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:41 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:41 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:41 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:41 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:41 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:41 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:42 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:42 network\FileDownloader.cpp:267 >> Failed response status, http error 404
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:42 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:42 network\FileDownloader.cpp:267 >> Failed response status, http error 404
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:42 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:42 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:363 >> Cannot read string value from ‘cisid’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:42 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:42 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:42 apps\CisApplication.cpp:51 >> Data blob loading failed
[5048] 13:17:42 apps\CisApplication.cpp:58 >> CisFeature AV installed: no
[5048] 13:17:42 apps\CisApplication.cpp:51 >> Data blob loading failed
[5048] 13:17:42 apps\CisApplication.cpp:58 >> CisFeature FW installed: no
[5048] 13:17:42 InstallerApp.cpp:1980 >> Affiliate ID: 33050001, Channel ID: 33050001
[5048] 13:17:42 network\PaarEvents.cpp:276 >> Starting PAAR signature
[5048] 13:17:42 network\PaarEvents.cpp:219 >> Starting check internet, resolving addresses …
[5048] 13:17:42 ui\wizards\install\ui-full\FullUiSheet.cpp:90 >> Yahoo based flow initiated
[5048] 13:17:42 network\PaarEvents.cpp:270 >> Internet checking result: 1
[5048] 13:17:43 network\PaarEvents.cpp:323 >> PAAR data. Affiliate: 33050001. Product: cfw_installer_x64 (cfwinstallerx64), code: 4. Windows language: English,UnitedStates. User language: English,UnitedStates (1033). PC ID: 2C231034D1D4B50B84D27B86D5CAE275. Version: 10.0.1.6209. Platform: 1/64
[5048] 13:17:43 base\AppLanguage.cpp:97 >> Applying language 1033
SCITER 13:17:46 >> id(id_next), type(), action(), cmd(0: button), reason(1)
SCITER 13:17:48 >> id(id_yahoo_hpqs), type(checkbox), action(uncheck), cmd(0: button), reason(1)
SCITER 13:17:49 >> id(id_next), type(), action(), cmd(0: button), reason(1)
[5048] 13:17:49 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/cis/cis.svg => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\cis.svg
[5048] 13:17:49 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:49 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:49 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:49 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:49 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:49 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:50 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/cis/av.svg => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\av.svg
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:50 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:50 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:50 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/cis/fw.svg => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\fw.svg
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:50 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:50 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:50 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/cis/sb.svg => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\sb.svg
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:50 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:50 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:51 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:51 network\FileDownloader.cpp:223 >> Start downloading: =>
[5048] 13:17:51 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/geekbuddy/geekbuddy.svg => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\geekbuddy\geekbuddy.svg
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:51 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:51 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:51 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/dragon/dragon.png => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\dragon\dragon.png
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:51 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:51 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:51 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
SCITER 13:17:53 >> id(id_cb_stats), type(checkbox), action(uncheck), cmd(0: button), reason(1)
SCITER 13:17:54 >> id(id_cb_dns), type(checkbox), action(uncheck), cmd(0: button), reason(1)
SCITER 13:17:54 >> id(idOptsPanelCaption), type(), action(), cmd(144: element collapsed), reason(0)
SCITER 13:17:54 >> id(idOptsPanelCaption), type(), action(), cmd(144: element collapsed), reason(0)
SCITER 13:17:54 >> id(idAppsPanelCaption), type(), action(), cmd(145: element expanded), reason(0)
SCITER 13:17:55 >> id({D5271C82-7195-46cc-9746-21799EE5CDED}), type(checkbox), action(uncheck), cmd(0: button), reason(1)
[5048] 13:17:55 ui\wizards\install\ui-full\customizations\FullUi_TabApps.cpp:347 >> COMODO GeekBuddy is unselected to install
SCITER 13:17:55 >> id({D5271C82-7195-46cc-9746-21799EE5CDED}), type(checkbox), action(uncheck), cmd(0: button), reason(1)
SCITER 13:17:56 >> id({849F73F4-4034-4dc1-89C7-7090698A3674}), type(checkbox), action(uncheck), cmd(0: button), reason(1)
[5048] 13:17:56 ui\wizards\install\ui-full\customizations\FullUi_TabApps.cpp:347 >> COMODO Dragon Web Browser is unselected to install
SCITER 13:17:56 >> id({849F73F4-4034-4dc1-89C7-7090698A3674}), type(checkbox), action(uncheck), cmd(0: button), reason(1)
SCITER 13:17:58 >> id(id_next), type(), action(), cmd(0: button), reason(1)
[5048] 13:17:58 apps\CisApplication.cpp:51 >> Data blob loading failed
[5048] 13:17:58 apps\CisApplication.cpp:58 >> CisFeature AV installed: no
[5048] 13:17:58 apps\CisApplication.cpp:51 >> Data blob loading failed
[5048] 13:17:58 apps\CisApplication.cpp:58 >> CisFeature FW installed: no
[5048] 13:17:58 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/cis/cis_setup_x64.msi => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\cis_setup_x64.msi
[5048] 13:17:58 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:58 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:58 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:58 network\FileDownloader.cpp:994 >> File size read. Enable resuming
[5048] 13:17:58 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:17:58 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:17:58 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:17:58 network\FileDownloader.cpp:808 >> Resumable download: server modification time and saved time are not equal
[5048] 13:17:59 tools\Tools.cpp:845 >> Short path (C:\Users\STEVEC~1\AppData\Local\Temp) → long path (C:\Users\Steve\AppData\Local\Temp)
[5048] 13:18:0 tools\RegTools.cpp:581 >> Cannot delete value ‘SOFTWARE\COMODO\CIS\Cam’ - ‘CamEvInstallEnd’: 2
[5048] 13:18:0 tools\RegTools.cpp:581 >> Cannot delete value ‘SOFTWARE\COMODO\CIS\Cam’ - ‘CamEvAutptrialExprd’: 2
[5048] 13:18:0 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:0 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\ComodoGroup\CDI\1’: 2
[5048] 13:18:0 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:0 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\ComodoGroup\CDI\1’: 2
[5048] 13:18:0 cam\CamEvents.cpp:15 >> Start registering free product
[5048] 13:18:0 tools\RegTools.cpp:319 >> Cannot read dword value from ‘Camod’: 2
[5048] 13:18:0 tools\RegTools.cpp:319 >> Cannot read dword value from ‘Cacert’: 2
[5048] 13:18:0 cam\Cam.cpp:98 >> CAM server selected: accounts.comodo.com
[5048] 13:18:0 cam\Cam.cpp:110 >> CAM server certificate policy: 0
[5048] 13:18:0 cam\Cam.cpp:783 >> Start get free license with email
[5048] 13:18:0 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:0 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:18:0 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:18:0 cam\Cam.cpp:969 >> Go using POST verb to signup_service/get_free_license
[5048] 13:18:1 cam\CamReader_PUGI.cpp:317 >> Start parsing GetFreeLicenseResponse answer
[5048] 13:18:1 cam\CamReader_PUGI.cpp:857 >> Header element GetFreeLicenseResponse has been found
[5048] 13:18:1 cam\CamReader_PUGI.cpp:939 >> Element GetFreeLicenseResponse::Data::Code = 0
[5048] 13:18:1 cam\CamReader_PUGI.cpp:945 >> Element GetFreeLicenseResponse::Data::Message = Success
[5048] 13:18:1 cam\CamReader_PUGI.cpp:945 >> Element GetFreeLicenseResponse::Data::Description = CIS Premium
[5048] 13:18:1 cam\CamReader_PUGI.cpp:405 >> Get license response result: 2
[5048] 13:18:1 cam\CamEvents.cpp:40 >> Activated ok
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:1 apps\CisApplication.cpp:991 >> CIS installed: 0
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:1 apps\CisApplication.cpp:991 >> CIS installed: 0
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\ComodoGroup\CDI\1’: 2
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\ComodoGroup\CDI\1’: 2
[5048] 13:18:1 network\FileManager.cpp:88 >> Tring to download 7z version (http://download.comodo.com/cis/download/installs/5020/xml_binaries/cis/cis_setup_x64.msi.7z) → (C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\cis_setup_x64.msi.7z)
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:1 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:18:1 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:18:2 network\FileDownloader.cpp:223 >> Start downloading: http://download.comodo.com/cis/download/installs/5020/xml_binaries/cis/cis_setup_x64.msi.7z => C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\cis_setup_x64.msi.7z
[5048] 13:18:2 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:2 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:18:2 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:18:2 network\FileDownloader.cpp:994 >> File size read. Enable resuming
[5048] 13:18:2 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:2 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\Software\COMODO\Firewall Pro\Configurations’: 2
[5048] 13:18:2 network\NetworkBase.cpp:391 >> Connecting using IE proxy settings
[5048] 13:18:2 network\FileDownloader.cpp:808 >> Resumable download: server modification time and saved time are not equal
[5048] 13:18:10 apps\Application.cpp:2643 >> ISE installed: 1
[5048] 13:18:10 ui\wizards\install\flow\InstallFlow_Downloading.cpp:53 >> Dont download - application (Internet Security Essentials) already installed
[5048] 13:18:10 ui\wizards\install\flow\InstallFlow_Downloading.cpp:40 >> All downloads finished
[5048] 13:18:10 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:10 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\ComodoGroup\CDI\1’: 2
[5048] 13:18:10 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:10 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\ComodoGroup\CDI\1’: 2
[5048] 13:18:10 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:10 tools\RegTools.cpp:46 >> Cannot open key ‘SOFTWARE\ComodoGroup\CDI\1’: 2
[5048] 13:18:10 tools\RegTools.cpp:46 >> Cannot open key ‘SYSTEM\CurrentControlSet\Services\CmdAgent\CisConfigs’: 2
[5048] 13:18:10 apps\CisApplication.cpp:991 >> CIS installed: 0
[5048] 13:18:10 ui\wizards\install\flow\InstallFlow_Installation.cpp:126 >> Start installing COMODO Firewall
[5048] 13:18:10 tools\RegTools.cpp:363 >> Cannot read string value from ‘CIS_{81EFDD93-DBBE-415B-BE6E-49B9664E3E82}’: 2
[5048] 13:18:10 tools\RegTools.cpp:363 >> Cannot read string value from ‘CIS_{81EFDD93-DBBE-415B-BE6E-49B9664E3E82}’: 2
[5048] 13:18:10 tools\RegTools.cpp:581 >> Cannot delete value ‘SOFTWARE\Microsoft\Windows\CurrentVersion\Run’ - ‘CIS_{81EFDD93-DBBE-415B-BE6E-49B9664E3E82}’: 2
[5048] 13:18:10 tools\RegTools.cpp:581 >> Cannot delete value ‘SOFTWARE\Microsoft\Windows\CurrentVersion\Run’ - ‘Comodo Installer Cleanup’: 2
[5048] 13:18:10 tools\RegTools.cpp:581 >> Cannot delete value ‘SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce’ - ‘CIS_{81EFDD93-DBBE-415B-BE6E-49B9664E3E82}’: 2
[5048] 13:18:10 tools\RegTools.cpp:581 >> Cannot delete value ‘SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce’ - ‘Comodo Installer Cleanup’: 2
[5048] 13:18:10 tools\Tools.cpp:845 >> Short path (C:\Users\STEVEC~1\AppData\Local\Temp) → long path (C:\Users\Steve\AppData\Local\Temp)
[5048] 13:18:10 apps\Application.cpp:480 >> Copying source binary from ‘C:\ProgramData\Comodo Downloader\cis\download\installs\5020\xml_binaries\cis\cis_setup_x64.msi’ to ‘C:\ProgramData\Comodo\Installer\cis_setup_x64.msi’
[5048] 13:18:10 apps\Application.cpp:490 >> File copied: 1, 0
[5048] 13:18:10 tools\Tools.cpp:845 >> Short path (C:\Users\STEVEC~1\AppData\Local\Temp) → long path (C:\Users\Steve\AppData\Local\Temp)
[5048] 13:18:10 apps\CisApplication.cpp:1409 >> Setup ‘C:\ProgramData\Comodo\Installer\cis_setup_x64.msi’ - 'EXECUTEACTION=INSTALL REBOOT=ReallySuppress WEBINSTALL=1 CIS_LANGUAGE_ID=1033 INSTALLER_MODE=cfw PRODUCT_TYPE=cfw_installer_x64 WEB_USER_SIGNATURE=“33050001” INSTALLDIR=“C:\Program Files\COMODO\COMODO Internet Security" HIDE_SECURITY_ALERTS=1 CLOUD_ANALYSE=1 SEND_STATISTICS=0 CIS_CAPTION=“COMODO Firewall” USER_EMAIL=”" OS_VERSION=601 OS_VERSION=601 AFFILIATE_CAN_DOWNGRADE=1 IS_INSTALLER_MODE_IS_FREE=1 WEB_PRECONFIG_FW=1 WEB_EULA_PATH=“C:\ProgramData\Comodo Downloader\cis\download\installs\5020\installer_data\eula\eula_cfwfree.html” WEB_DB_PATH=“” ’ started
[5048] 13:18:13 network\PaarEvents.cpp:624 >> Cannot send http request (try 1 of 3): 12002
[5048] 13:18:14 apps\CisApplication.cpp:1411 >> Setup ‘C:\ProgramData\Comodo\Installer\cis_setup_x64.msi’ returned 1603
[5048] 13:18:14 apps\Application.cpp:797 >> Setup file (C:\ProgramData\Comodo\Installer\cis_setup_x64.msi) returned 1603
[5048] 13:18:14 ui\wizards\install\flow\InstallFlow_Installation.cpp:152 >> App installation result: 1603, is code ok: 0
[5048] 13:18:22 network\PaarEvents.cpp:635 >> Request status is 200
[5048] 13:18:23 network\PaarEvents.cpp:412 >> PAAR request 0: 1 → licensing.security.comodo.com//info?comp=2C231034D1D4B50B84D27B86D5CAE275&product=4&affiliate=33050001&version=10.0.1.6209&activitytype=1&key=&email=&oslang=1033&applang=1033&osid=1&osplat=64

Please double-check ‘C:\ProgramData\Comodo\Installer\cis_setup_x64.msi’ package is not corrupt.

CRC-32: 4743E027
MD5: B284F5CA6AE97B6110B78B92A44E7C04
SHA-1: B576CFB4C03F452A90972B45B6BDACCBC78A8D0A

OK, ran it with a tool and MD5 is fine

http://i66.tinypic.com/2ln972s.jpg

In the folder was just the one program. I right clicked and select repair and then 3 new files appeared:
bfe_vista.bin
bfe_win7.bin
bfe_win8.bin

Also used igor-something program and got these
Name: cis_setup_x64.msi
Date: 4/5/2017
Size: 122 MB (128,946,176 bytes)

SHA-1: b576cfb4c03f452a90972b45b6bdaccbc78a8d0a
MD5: b284f5ca6ae97b6110b78b92a44e7c04
CRC32: 4743e027

So i got a little more headway. So this morning I checked the C:, the Windows folder and the regedit properties and compared the permissions against 3 other computers. They all matched up; TrustedInstaller.

I went to this website and tried the first one

Tried installing again while this was running as a system, but same results.

So I went back to Safe Mode (no need to uninstall because Comodo is not listed in Add/Remove) and then ran the tools again for removal. But I saw something that my other systems did not exhibit. Running the tool called “CIS Clean-up tool” went really, really slow. All my other systems when this tool was ran it went very fast. This laptop has an SSD so it should be the same.

So after I ran that same tool a second time, still slow. Got back to normal desktop and then manually deleted leftover folders of Comodo (not many). So then a popup from Windows appeared stating I had no Firewall and that I should turn the Windows one on. So I went to the area and it would not let me. I went to services and found out that Windows Firewall service was Disabled. All other systems the service was on and started. So Enabled it, tried installing Comodo again and same error

So went back to use the tools, but the CIS Clean-up tool ran very fast just like my other systems have done. So something got “un-constipated”. So I tried again, but no joy again. Used the tools again and here I am waiting for what else we can do. FYI

Have you tried the windows installer cleanup utility? Fix problems that block programs from being installed or removed - Microsoft Support

Also do you have any other security software installed? If yes then remove the other security software then try installing CFW again. If it completes then install the other security application.

thanks futuretech. I downloaded the Microsoft file and will run it. G2G though, but will be back later.

for the last question I do have Avast on these systems. But no I did not uninstall it. One thing to add I did try installing in Safe Mode with networking and still same issue. But I will try the above first and if no joy then I will move on to uninstalling Avast

Again, thanks

well futuretech the first option worked. Ran it, Comodo firewall was on the list and then selected try uninstall (figured even though I removed it, it must be constipated somewhere). The tool then said that install and uninstall was fixed

Just installed and went smoothly. Thanks!!!

BTW, how do you “Solve” a thread?