I’ve just update Commodo Internet Security to 10.0.1.6209 (nice new GUI btw), it seems to work well, but I think I found a bug.
1: CIS version:
10.0.1.6209 2: OS version:
Windows 8.1 3: What you did:
See the picture below. I clicked on both, incoming and outgoing connection buttons 4: What you actually saw:
the new active connection window opens, put it’s completely empty. As you can see below the mentioned buttons, there are some connections being monitored, so I think the monitoring does work (well, I deeply hope so). 5: What you expected to happen or see:
Like in the last version, a list of detailed information . 6: If possible attach a screenshot illustrating the GUI problem
here you are:
Maybe you can try to uninstall in Safe Mode?
Or with CCLeaner uninstaller?
Otherwise I don’t know…
Normaly, if something happens and nothing works, I throw away every Comodo-folder I can find with Windows Search, than I clean the registry with CCleaner, restart and after that I try to install the new version.
Sometimes you can try to install without uninstalling you existing version first.
Or if you have the old setup-file (.exe) you can try to install it again, sometimes you get the option ‘repair installation’ and after that you try to uninstall…
Thanks, but as I mentioned in an earlier post, I’ve already tried that. All it does is install Dragon Browser and GeekBuddy (neither of which I want) and then inform me that it can’t uninstall my existing Comodo Free Firewall, and I’ll need to do it manually, then try again.
An update, though it appeared to get stuck before finishing and I had no choice but to reboot. It appears to be mainly working (as v10), but some things are not quite right, like the inability to view connections, and the inability to uninstall.
Thanks, but as I have mentioned previously, uninstallation via "add/Remove Programs’ doesn’t work, I get “COMODO EndPoint Security Setup ended prematurely because of an error”. Can I safely omit that step and just run the ‘removal tool’? (I suspect probably not…?)
Endpoint security is for businesses that use a security manager. Are you on a company owned system or is this your own personal computer? You can try the removal tool but you may not have the permission to remove endpoint security. You can check the installer log in the %temp% folder and look near the bottom for the error reason.
The only things I can find in there is a ‘Comodo LogsFolder’ containing ‘dragon_setup.log’ and ‘generate_dragon_uninstaller.log’. There’s also ‘cmdinstall.exe_17-04-11_13.39.18.log.7z’ which contains a pretty short (35 line) log file which doesn’t list any errors.