A. THE BUG/ISSUE (Varies from issue to issue)
Can you reproduce the problem & if so how reliably?:
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
1: Disable “Do not virtualize access to the specified files/folders” option in Containment Settings. Save the Settings.
2: Click “Open Shared Space” task in main window. “Shared Space” folder opened (window A).
3: Open Containment Settings. “Do not virtualize access to the specified files/folders” option is now visually “enabled”.
4: Open “Shared Space” folder in the Containment (window B).
5: Create any file in B.
But the created file can not be found in A. “Shared Space” feature is not really enabled.
6: Save Containment Settings.
Now “Shared Space” feature is working.
One or two sentences explaining what actually happened:
One or two sentences explaining what you expected to happen:
If “Do not virtualize access to the specified files/folders” option in Containment Settings is totally disabled, “Open Shared Space” task in main window should also be disabled.
Clicking “Open Shared Space” task should totally/immediately enable “Do not virtualize access to the specified files/folders” option.
If a software compatibility problem have you tried the advice to make programs work with CIS?:
Any software except CIS/OS involved? If so - name, & exact version:
Any other information, eg your guess at the cause, how you tried to fix it etc:
B. YOUR SETUP
Exact CIS version & configuration:
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
AV = Stateful.
Firewall = Custom Policy.
HIPS = Disabled.
Autosandbox = Enabled.
Have you made any other changes to the default config? (egs here.):
“Do not virtualize access to the specified files/folders” option in Containment Settings is totally disabled.
Have you updated (without uninstall) from CIS 5, 6 or 7?:
if so, have you tried a a a clean reinstall - if not please do?:
Have you imported a config from a previous version of CIS:
if so, have you tried a standard config - if not please do:
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Win 7 SP1 32 bit.
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
C. ATTACH REQUIRED FILES (delete this section (section C) after attaching required files)
Always attach the diagnostics file (instructions on how to do this provided here) and the KillSwitch Process List (instructions on how to do that provided here) and put the resulting file in a zip file. Both should then be attached to your post.
Note that additional information may be requested by the processing Moderator.