A. THE BUG/ISSUE (Varies from issue to issue)
Can you reproduce the problem & if so how reliably?:
Open the file with CIS installed and you will get the BSOD (dump attached)
If you can, exact steps to reproduce. If not, exactly what you did & what happened:
Open the file after you install Take on Mars PC game and the PC crashes (at least on my end).
One or two sentences explaining what actually happened:
Just BSOD when trying to run the game.
One or two sentences explaining what you expected to happen:
Game runs and no BSOD
If a software compatibility problem have you tried the advice to make programs work with CIS?:
I tried setting compatibility mode on game’s exe (Windows 7), tried running as admin, tried integrated video card,
tried dedicated video card. I do have the latest NVIDIA drivers.
Any software except CIS/OS involved? If so - name, & exact version:
Any other information, eg your guess at the cause, how you tried to fix it etc:
Analyzed the dumps from Microsoft and found out the likely fault in cmdcss.sys
which I found out that is related to Secure Shopping environment.
The file was not run in sandbox nor in secure shopping and I didn’t block any execution.
(allowed everything in COMODO). The game’s exe is digitally signed.
B. YOUR SETUP
Exact CIS version & configuration:
Version 10.0.0.6092, config attached
Modules enabled & level. D+/HIPS, Autosandbox/BBlocker, Firewall, & AV:
Sandbox, AV, Viruscope, Secure Shopping, Firewall, Website Filtering
Have you made any other changes to the default config? (egs here.):
Attached config as well.
Have you updated (without uninstall) from CIS 5, 6 or 7?:
Have you imported a config from a previous version of CIS:
OS version, SP, 32/64 bit, UAC setting, account type, V.Machine used:
Windows 10 x64 build 14393 64 bit, UAC set to default, Admin account, no Virtual Machine (Real system).
Other security/s’box software a) currently installed b) installed since OS, including initial trial security software included with system:
a=Cybereason RansomFree b=No