Did you set the backup job as a service backup, or a user backup?
If you set it up as a service backup, then you need to be logged in as an adminstrator or adminstrator equivalent. Thiswill ensure that the job will run, regardless of which user is logged in at the time. If it was set up as a user backup, the job will only run when the user that set the job up is logged in.
The easiest way is to click START → RUN and enter SERVICES.MSC . This will dispay all current services and their status. Find the entry for Task Scheduler and make change itsproperties so it is set to automatically start.
I’ve found a couple of google references to other thngs that could affect the Scheduler service.
In the main GUI of Backup make sure service state is “running”. Then in your backup job be sure you have the “active backup” box checked. You also need to make sure that Windows task scheduler has the user name and password entered if you do not have any other tasks scheduled. If you do and they run, then you can ignore this last item. Are you in Simple copy mode? What happens when you push the test button?
This is my first post on this forum, and I guess it indicates that I also have a problem with scheduled backups.
Like cje I have carried out all the appropriate checks. I too am in Simple Copy mode, and the Test backup works fine. I can also make an instantaneous backup without problems. It is only the scheduled backups which are causing me grief.
Being a newbie, and a little uncertain, is it possible I have to leave Comodo Backup running (i.e. window open) all the time to expect it to backup, or is it OK to close the program and still expect it to work? When closed, should I expect to see it in the Task bar?
Any help appreciated
No, you do not have to leave Backup running for the scheduler to work. You can close it down completely. It will not be visible in the taskbar unless it is running in the background. Just be sure that you have it set to Backup Type - Service backup, and that the Service state at the top of the GUI says running. And of course the scheduler must be set. Make sure you have windows task scheduler operable as well.
Well, sad to say, the backup hasn’t worked.
I am running windows XP home. I set the back up to service, and the Service state is “running”. The scheduler is set. I have checked the windows task scheduler as mentioned, and it is set at “automatic”. I presume this is OK.
At the moment I seem to be at the same position that cje was below. His last post was in January. I wonder if he got it working, or gave up?
Would I be better saving to my C drive and then transfer it afterwards?
I find I cannot depend on backup working using the scheduler as stated. I use XP. I have the scheduler set for every evening at 10 PM. If something else is going on, no backup. I think I’m missing something. If I click on it and then minimize it,I see it in the lower right of the task bar and it says ready when I hover over it.
Backup still not working. Looking back over posts I wonder if it is the Administrator login that is incorrect. I am using windows XP home. I am the only person using this PC. I don’t know how to login as administrator.
Would this solve my problem?
I don’t want to get myself in too deep here.
Thanks for your help.
I have opened up computer management as advised, but cannot see Users and Groups (screen dump attached in XL).
I hope I’m not missing the bleeding obvious here, but not sure where to go next.
An alternative method, providing you’re using XP, is to open Control Panel and select USER ACCOUNTS. This will display the accounts on the local machine and whether they are an Adminstrator (or equivalent) or a standard user.