Scan Scheduler

Help for Comodo AntiVirus
1

Hello,

I have been unable to get the scan scheduler to work on your software. I set it to scan daily at 2:00 AM but when I check the status page later in the day it always shows a scan has not been performed. Is this a known bug?

Product Information
Build Version: 2.0.17.58
DataBase Version: 2.0.0.508
AllowDB Version: 2.0.16.52
Program Updates Version: 2.0.17.58

License Information
License Status: Activated
Product Installation Date: 19-Apr-2008
Product Activation Date: 19-Apr-2008

Program Files Information
CMain.exe: 2.0.12.42
CavApp.exe: 2.0.11.39
CavSn.exe: 2.0.11.41
CavAud.exe: 2.0.9.26
CavMud.exe: 2.0.9.26
Cavasm.exe: 2.0.1.8
CavEmSrv.exe: 2.0.11.40
CAVSubmit.exe: 2.0.11.49
cavengine.dll: 2.0.0.5

System Information
Operating System: Windows XP
Operating System Version: 05.01.2600
Service Pack: Service Pack 2
Internet Explorer Version: 7.0.5730.11

Hardware Information
Central Processing Unit (CPU): Intel(R) Pentium(R) 4 CPU 2.40GHz
Total Memory: 1021MB

2

Hi Bryan

Welcome to the Comodo forums

The scan scheduler should not be having this problem. How long have you had CAVS? Has the scheduler ever worked for you? Is the computer in hibernation or sleep at the time it is required to scan?

If you are going by the status page of CAVS it does not update your scans unless you do a manual one. Go to reports → view reports and see if your scan is listed there. If not then you do have a bigger problem.

Post back if you still have problems

John