i installed private internet VPN app. it writes a new copy of Ruby each time the app starts. it writes this new copy into a randomly named folder in the windows user temp folder.
via that forum link with its suggested fix, i created a new group and added the path with wildcards to the app but i’m still getting the OCRA popup error window when starting the app.
I created a video on this very program and issue some time ago and the video can be found HERE.
I would normally also write out the instructions in text however I sadly don’t have the time right now and I probably won’t until after the weekend, I’m sorry about that. I hope you find the necessary steps/information from the video, otherwise other members may be able to help you but if not then I can probably help out after the weekend, Good luck!
Edit: Please be aware that the video is for an older version of CIS and it is hence quite outdated when it comes to the Auto-Sandbox, so it may not be of use for you if you are using the Auto-Sandbox, but it can still be of use if you are using HIPS.