[Resolved] unable to open itunes

Comodo Internet Security - CIS Defense+ / Sandbox Help - CIS
#1

Hi gang.

Can someone please help. I downloaded the latest version of CIS and my ITunes won’t open. I’ve uninstalled CIS and ITunes opens. So, reinstalled and retried. No ITunes. Can somebody offer some assistance. Many thanks. Yamo.

#2

Hi yamo;

Can you tell me what version of CIS you have installed? (CIS > More > About)
Also is there any items in the Defense+ Events; (CIS > Defense+ > Defense+ Events)

Jake

#3

Hi Jake.

Version 5.3.174622.1216

Nothing in Defence+ events.

Thanks.

#4

Try the workarounds in App. is not working correctly, but does not seem to be s/boxed. What to do? [v5] and see if they fix it for you or not.

#5

Fixed!! I uninstalled CIS again using Revo Uninstaller. Defragged my hard drive, installed CIS (from FileHippo) and Hey Presto everything worked. I don’t know what the problem was, but hopefully this might work for somebody else who has a problem.
Thanks everyone and Happy New Year.
Yamo ;D :-TU

#6

Thanks For Reporting Back Yamo! :slight_smile:

I’ll go ahead and close this thread

Reason : Issue was Resolved;

%lock%

Jake