Depending on the configuration of your firewall global rules, you may need to open a port to allow inbound traffic, this is in addition to the firewall application rule for the filezilla process.
Go to - Firewall/Network Security Policy/Global rules
Add a rule:
Action - Allow
Protocol - TCP
Direction - In
Source Address - Use whatever is appropriate
Destination Address - Use ANY or the MAC address of the FTP server
Source Port - ANY
Destination Port - The port used by the FTP server (21)
Have you checked the firewall logs for any related events? Perhaps you could post images of the rules you’ve created (application and global) along with any log entries.
Are you attempting to access the ftp server from another PC on the LAN, or from a remote location. If remote, you’ll need the Global rule I mentioned earlier. If local, please check the firewall logs and post anything related.