[Resolved]Defence+ blocks laptop touchpad

Comodo Internet Security - CIS Defense+ / Sandbox Help - CIS
1

Hi guys,
i would be very glad if someone could help me:

i turned defence+ on paranoid. now it blocks synaptics (my softwear for the touchpad). i have accepted in the configurations the programm as a friendly one, but defence is asking to allow actions of the programm (there for i turned on paranoid… :wink: ). but when the touchpad is blocked i cant accept the action of this programm and every second minute my cursor is frozen and i have to wait till the alert hides again befor it rices again… very stupid and i had to turn of the paranoid mode…

2

Same thing happened to me. You can use Tab and Space on your keyboard to answer the alert.

3

do you have this application added in d+?

does it help if you switch from paranoide to safe mode?

Regards,
Valentin N

4

@deadman: TAP + Space doesnt help: it only acts inside of the browser.

@ valentin: yes, the application is added in defence+ and yes it helps to switch from paranoid in the safe mode.

5

You can use Training Mode for a couple of minutes, so D+ will learn the behavior and then you switch back on the Paranoid Mode.

6

You only other choice is to check the Defense+ logs, then enter the rule manually.

Yes it would be nice if we could add from logs :slight_smile:

Dennis

7

thanks. now it works! ;D

8

I’m going to go ahead and close this thread
Reason: Issue Resolved

Thanks to deadman for solving this one:D

%lock%

Jake