remote assistance troubles

  1. as i told in another post HIPS disables my remote assistance.
    Problem appears even if i disable HIPS in settings 'cause automatic updates make it active again ().
    Result: a client i had in another city wasn’t able to share its desktop with me

  2. vnc version 4.1.2 is detected as a virus with WINDOWS_NOT_A_VIRUS message.
    Every other antivir i tested didn’t show this trouble so i don’t understand if it’s really a virus.
    Again the same client that wasn’t able to share its desktop wasn’t able also to install VNC free edition 4.1.2 Server part.
    Finally i had to disable scan of vnc directory…

I like this antivirus filosofy so it would be better if HIPS were not enabled…