Ready to give up on Comodo

Help for v2
#1

HERE’S MY SITUATION:

  • The version of Comodo Firewall Pro Installed
    FREE VERSION; DOWNLOADED TODAY
  • Your Internet connection type (dial-up/cable/Direct connection/LAN etc)
    DSL/WI-FI
  • Operating system and Service Pack Level
    WINDOWS XP SP2
  • How you are logging in to the OS (Admin, User)
    USER
  • Other Security applications installed (AV, AS, HIPS etc)
    NORTON INTERNET SECURITY; GRISOFT AVG; SPYBOT S&D
  • Security related applications which have been removed/disabled before installing CFP.
    NIS FIREWALL; WINDOWS FIREWALL
  • Security related application which have been removed/disabled after installing CFP.
    N/A
  • Detail the problem, such as which applications are running when you have the problem.
    BROWSERS (IE EXPLORER AND FIREFOX) CAN’T ESTABLISH A CONNECTION WHEN COMODO SET TO “CUSTOM”; NO PROBLEM WHEN COMODO SET TO “ALLOW ALL”
  • Please inform us if you have created any custom rules.
    N/A; COMODO WAS (RE-)INSTALLED PER THE DIRECTIONS IN THE “NOOB INSTALLATION VIDEO” FOUND IN THE FAQ SECTION OF THIS FORUM. I FOLLOWED THE DIRECTIONS EXACTLY, TO INCLUDE RUNNING A SCAN. THIS IS THE SECOND TIME I’VE HAD TO RE-INSTALL COMODO IN AS MANY MONTHS.
    NOTE THAT IN THE INSTANT CASE, THE PROBLEM DEVELOPED AFTER RESETTING MY WIRELESS ROUTER AND UPDATING FIREFOX.

I WILL TRY TO POST SOME SCREEN SHOTS MOMENTARILY.

THANKS IN ADVANCE FOR YOUR HELP.

#2

Screenshots attached

[attachment deleted by admin]

#3

Hi markr, welcome to the forums.

CCPROXY.EXE on CFPs Summary page looks like it might be a proxy server. It is also using a fair % of the Net traffic & its not in the Application Monitor. What’s in CFPs Log (Activity tab)? Anything on CCPROXY?

#4

Yeah, in the Activities tab, under “Connections,” it’s almost all CCProxy. Should I try uninstalling/disabling it?

#5

CCProxy has to do with NIS (Norton Internet Security). You are trying to run Comodo Firewall without uninstalling NIS??? If so, you are only looking for problems :slight_smile:

#6

CCPROXY.EXE is Symantec Internet Security Suite/Norton… did you disable or uninstall NIS? Doesn’t matter about Windows Firewall.

#7

Sorry about that dtanderson & markr, you both got posts in as I typing my next.

OK… Uninstalling may not help… I guess that CCPROXY has grabbed (so to speak) your browsers connections… it might not put them back. Did you get an alert from CFP regarding CCPROXY? If so, how did you respond?

#8

If he has not removed NIS, he will have to because disabling will usually also disable your internet connection. You should remove any Symantec products from your computer (good luck with that). Their products are notorious for being hard to remove. I avoid using any Symantec products.

#9

Thanks for the replies. I didn’t uninstalled NIS (though I did disable the NIS firewall) because I was thinking I might go back to it if I got too fed up with Comodo. I will try uninstalling it now and see if that solves the problem. It does seem to use up a lot of CPU, so I won’t be sorry to see it go.

#10

Maybe your attempt to disable NIS was not entirely successful. As dtanderson warns, Symantec’s product uninstalls can be tricky. I guess you have simple choice, attempt to Uninstall NIS or have another go at the disabling it. So, good luck whatever you decide to do. NIS vs CFP, IMHO CFP makes look NIS look silly. Especially since it is free.

#11

Uninstalling NIS wasn’t easy, but I managed to do it, and lo and behold . . . that did the trick. Comodo and Firefox seem to be getting along fine now. Thanks for all your help. Glad to know that the problem was NIS and not Comodo.

#12

If you have any problems later you might want to check this page out:

Seems NIS sometimes leaves traces behind that can cause problems. This is the removal tool and the directions on how to use it.

jasper

#13

Glad to see you uninstalled NIS and you’re back in business. Norton strikes again. I just want to mention that I would tighten up on your security setting from Allow all to Custom.