RE: reinstall comodo internet security 10

Hye,
i would try again to install CIS10 but i cannot
I got this message ‘’ per poter procedere con l’installazione è necessario disinstallare la precedente versione di comodo firewall/internet security
Siccome non può essere fatto da comodo internet security,si prega di disinstallare manualmente questo software manualmente e di avviare comodo internet security’’ (it is an italian warning)

i clear all registry about ‘‘comodo’’ and only those calling are still on it and it is not possible to cancel :

system\controset001\enum\root\legacy_cmderd\0000.…
system\controset001\enum\root\legacy_cmdguard\0000.…
system\controset001\enum\root\legacy_cmdhlp\0000
system\controset001\enum\root\legacy_inspect\0000

system\controset002\enum\root\legacy_cmderd\0000.…
system\controset002\enum\root\legacy_cmdguard\0000.…
system\controset002\enum\root\legacy_cmdhlp\0000
system\controset002\enum\root\legacy_inspect\0000

system\currentcontrolset\enum\root\legacy_cmderd\0000.…
system\currentcontrolset\enum\root\legacy_cmdguard\0000.…
system\currentcontrolset\enum\root\legacy_cmdhlp\0000
system\currentcontrolset\enum\root\legacy_inspect\0000

any helps are appreciated
prandi63

Hello, prandi63.

Your issue is under investigation. Please check your personal messages.

Kind Regards,
Sergey.

Thank you

You are welcome.

Kind Regards,
Sergey.

Issue was solved after remote session with user.