Re: Crash - possibly while updating [File Attached]

TOPIC TITLE
comodo crash and exit while running in background

The bug/issue

  1. What you did: nothing. comdo crashed & closed by itself whiile running in background
  2. What actually happened or you actually saw: popup to send error report to comdo
  3. What you expected to happen or see:
  4. How you tried to fix it & what happened: no
  5. If it’s an application compatibility problem have you tried the application fixes here?: dont think its compatibility problem
  6. Details & exact version of any application (except CIS) involved with download link: none
  7. Whether you can make the problem happen again, and if so precise steps to make it happen: no
  8. Any other information (eg your guess regarding the cause, with reasons): cis may have closed itself while auto - updating? maybe youu can see more from the crash dumps

Files appended

  1. Screenshots illustrating the bug: no
  2. Screenshots of related CIS event logs or the Defense+ Active Processes List:no
  3. A CIS config. report or file: Appended
  4. Crash or freeze dump file: yes

Your set-up

  1. CIS version, AV database version & configuration used: 5.3.181415.1237,8447, internet secuirtiy config
  2. a) Have you updated (without uninstall) from CIS 3 or 4:no
    b) if so, have you tried reinstalling (if not please do)?:no
  3. a) Have you imported a config from a previous version of CIS: no
    b) if so, have U tried a preset config (if not please do)?:
  4. Ave you made any other major changes to the default config (eg ticked ‘block all unknown requests’, other egs here.): No
  5. Defense+, Sandbox, Firewall & AV security level: D+=Safe, Sandbox=disabled, Firewall=Safe, AV=Stateful
  6. OS version, service pack, number of bits, UAC setting, & account type: Windows 7, SP1, 64 bit, UAC off, admin
  7. Other security and utility software installed: None
  8. Virtual machine used: None

[attachment deleted by admin]

Thank you for your Issue report in the correct format.

Moved to verified.

Thank you

Dennis