Current process requires uninstall and re install, a process that seems fraught with dangers and unnecessarily complicated. It would be better – and simpler for the non-technical user – if the Control Panel Add/Remove Programs item for Comodo offered a Repair option (as I have seen on other applications).
This process should automatically detect and replace damaged files without disturbing user settings, such as the Trusted Applications list. Nor should internet protection be compromised, even for a moment – except perhaps by temporarily blocking all internet traffic.
The diagnostic function seems to be exactly what I wanted – but was unable to find. A function that cannot be found is much the same as a function that is not provided at all. I have these recommendations to make the function easier to find.
Add a link to it from the Control Panel Add/Remove Programs.
“Diagnostics” doesn’t have the connotation needed to find the function. The following words need to be added to the help so a search may find what is needed: damage, repair, validation, installation
The description under Diagnostics on the first Miscellaneous panel gives insufficient clues as to what is being diagnosed. The phrase “installation validation and repair” needs to be added here.
[li]The help shows only what is displayed if no trouble is found. It should also show the dialog presented if a problem is found, and the user’s options discussed.
If the option was available in the add / remove programs interface then at least the user still has a chance of fixing the issue without re-installing.