Properties window is displayed behind alert that invokes it [V6][M287][GUI]

Comodo Internet Security - CIS Resolved/Outdated Issues - CIS
#1 
CIS version:  COMODO Internet Security 6.0.264710.2708
OS version:    Windows 7 x64
What you did: When you click on CIS pop up alert for more information, new window always opens behind CIS's pop up alert. It is annoying, it goes back from version 5 and I can't believe nobody noticed it and fixed it.  

A screenshot illustrating to GUI problem is attached

[attachment deleted by admin]

#2

Thank you very much for your report in standard format, with all information supplied. The care you have taken is much appreciated by Comodo, and will increase the likelihood that this bug can be fixed.

Developers may or may not communicate with you in the forum or by PM/IM, depending on time availability and need. Because you have supplied complete information they may be able to replicate and fix the bug without doing so.

Many thanks again.

#3

Can you please check and see if this is fixed with the newest version (6.2.282872.2847)? Please let us know whether it is fixed or you are still experiencing the problem.

Thank you.

PM sent.

#4

It’s still same.

#5

Thank you for checking this.

I’ve updated the tracker

#6

Can you please check and see if this is fixed with the newest version (6.3.294583.2937)? Please let us know whether it is fixed or you are still experiencing the problem.

Thank you.

PM sent.

#7

Problem still exist

[attachment deleted by admin]

#8

Thank you for checking this.

I’ve updated the tracker.

#9

Hmm, it seems to be fixed on dual monitors… or something has changed on my system, because the properties window opens on the secondary screen (attached screenshot). I can imagine this is still a problem for those with only one monitor so indeed, not fixed.

[attachment deleted by admin]

#10

SanyaIV, thank you for noting that it appears fixed for dual monitors. I have noted that in the tracker, but explained that the issue still remains for those using only one monitor.

#11

It appears the issue is back for me when I use dual monitors… I’m guessing CIS might not have been opening the properties window to the right but rather it was an “issue” with something else.

#12

Update: Nevermind that…

It appears that for certain properties windows will open under and certain will open to the right… I’ll look into it some more.

#13

I think I know what it is now, the alert I was using before was for a program trying to start another program and apparently the properties window for the left program in the alert (the program trying to execute the other program) will be opened under the alert a tiny but to the right, while the properties window for the right program (the program being launched) will open under the program but quite a bit more to the right and since they’re so close to the corners I think they snap to the closest corners and for the left program that would be the bottom right corner for the left screen and for the right program that would be the bottom left corner of the left screen.

Please observe that the alert window has been moved AFTER getting up the properties window in the first screenshot.
In the second screenshot it was moved BEFORE getting up the properties window.

[attachment deleted by admin]

#14

Okay, but it seems like for the default position for alerts this now fixes the problem for dual monitors as it will move the second to the other monitor due to the fact that by default it is put at the bottom-right of the first monitor.

However, those with only one monitor will still see them stacked on top of each other. Am I interpreting this correctly?

#15

Look at the screenshot.

If you don’t move the CIS alert window, the program in the red box will always open on the left screen under the alert, the program in the blue box will always open on the right screen. It doesn’t matter which order you open them in.

In case there is only one program then it will open on the left screen under the alert.

[attachment deleted by admin]

#16

Scratch that, seems to be a 50/50 chance of it landing on either the left screen or the right screen…

#17

Thank you. I have updated the information in the tracker.

#18

Still not fixed under single and Dual monitors configurations file property window pops out behind alert window.

#19

Thank you for checking this. I’ve updated the tracker.

#20

The devs have informed me that the resources needed to change this behavior are too high for the benefit it would provide for the majority of forum users. Thus, this will not be fixed. I will move this to Resolved.

Thanks.