Problems with Comodo Backup installation were detected.

Help - CB
1

I installed Comodo backup and forgot to uncheck the cloud service option because I didn’t plan on using it. I uninstalled Comodo and the Cloud service, restarted, and installed with the proper settings. However it said during the installation that it couldn’t load the language file. I found a thread that said to copy the GUILANG.dll to the directory with CBU.exe. This resulted in Comodo launching; however I received 3 banners at the top of the window. The first says the cloud service isn’t running. The second says the synchronization service isn’t running. Both fail to start the service when I click start on the banner. The third says there are problems with the installation and would like to display the log. Here is my log output, and as you can see there are numerous inconsistencies between the checksum values on many files. I have tried uninstalling and deleting all directories that contain “COMODO” then reinstalling (restarting before each step). I haven’t tried editing my registry yet, because that could cause more issues.


09.05.2012 13:17:32 COMODO Backup 4.1.2.28
09.05.2012 13:17:32 Checking if restart is needed...
09.05.2012 13:17:32 No restart needed... OK!
09.05.2012 13:17:32 Verifying your windows version...
09.05.2012 13:17:32 64bit...
09.05.2012 13:17:32 Windows 7
09.05.2012 13:17:32 Windows version check OK!
09.05.2012 13:17:32 UAC is enabled!

09.05.2012 13:17:32 Checking if Synchronization service is running...
09.05.2012 13:17:32 SYNCHRONIZATION SERVICE IS NOT STARTED!
09.05.2012 13:17:32 COS SERVICE IS NOT STARTED!
09.05.2012 13:17:32 Checking CBU.exe integrity...
09.05.2012 13:17:32 CBU.exe is ok!
09.05.2012 13:17:32 File version is 1.0.0.667
09.05.2012 13:17:32 Checking CBWizard.exe integrity...
09.05.2012 13:17:32 CBWizard.exe is ok!
09.05.2012 13:17:32 File version is 1.0.0.523
09.05.2012 13:17:32 Checking CSE.exe integrity...
09.05.2012 13:17:32 CSE.exe is ok!
09.05.2012 13:17:32 File version is 1.0.0.446
09.05.2012 13:17:32 Checking vss_xp.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR vss_xp.dll!
09.05.2012 13:17:32 Checking vss_vista.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR vss_vista.dll!
09.05.2012 13:17:32 Checking vss_s2003.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR vss_s2003.dll!
09.05.2012 13:17:32 Checking COSService.exe integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR COSService.exe!
09.05.2012 13:17:32 Checking SynchronizationService.exe integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR SynchronizationService.exe!
09.05.2012 13:17:32 Checking ShellExtension.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR ShellExtension.dll!
09.05.2012 13:17:32 Checking cbvd.sys integrity...
09.05.2012 13:17:32 cbvd.sys is ok!
09.05.2012 13:17:32 File version is 7.0.0.740
09.05.2012 13:17:32 cbvd.sys driver functionality will not be checked because you are running under limited privileges.
09.05.2012 13:17:32 Checking cbreparse.sys integrity...
09.05.2012 13:17:32 cbreparse.sys is ok!
09.05.2012 13:17:32 File version is 7.0.0.738
09.05.2012 13:17:32 CBReparse.sys driver functionality will not be checked because you are running under limited privileges.
09.05.2012 13:17:32 Checking cbufs.sys integrity...
09.05.2012 13:17:32 cbufs.sys is ok!
09.05.2012 13:17:32 File version is 1.0.0.444
09.05.2012 13:17:32 Checking if cbufs.sys is working properly...
09.05.2012 13:17:32 cbufs.sys is working properly!
09.05.2012 13:17:32 Checking bdisk.sys integrity...
09.05.2012 13:17:32 bdisk.sys is ok!
09.05.2012 13:17:32 File version is 1.0.0.441
09.05.2012 13:17:32 BDisk.sys driver functionality will not be checked because you are running under limited privileges.
09.05.2012 13:17:32 Checking cbunat.exe integrity...
09.05.2012 13:17:32 cbunat.exe is ok!
09.05.2012 13:17:32 File version is 1.0.0.439
09.05.2012 13:17:32 Checking vdbus.sys integrity...
09.05.2012 13:17:32 vdbus.sys is ok!
09.05.2012 13:17:32 File version is 1.0.0.441
09.05.2012 13:17:32 Checking if cbvdbus.sys is working properly...
09.05.2012 13:17:32 cbvdbus.sys is working properly!
09.05.2012 13:17:32 Checking feedback.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR feedback.dll!
09.05.2012 13:17:32 Checking cos-core-lib.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR cos-core-lib.dll!
09.05.2012 13:17:32 Checking GUILANG.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG.dll!
09.05.2012 13:17:32 Checking GUILANG_CHI.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_CHI.dll!
09.05.2012 13:17:32 Checking GUILANG_CZE.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_CZE.dll!
09.05.2012 13:17:32 Checking GUILANG_DE.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_DE.dll!
09.05.2012 13:17:32 Checking GUILANG_DU.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_DU.dll!
09.05.2012 13:17:32 Checking GUILANG_ESP.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_ESP.dll!
09.05.2012 13:17:32 Checking GUILANG_EST.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_EST.dll!
09.05.2012 13:17:32 Checking GUILANG_FRA.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_FRA.dll!
09.05.2012 13:17:32 Checking GUILANG_HUN.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_HUN.dll!
09.05.2012 13:17:32 Checking GUILANG_ITA.dll integrity...
09.05.2012 13:17:32 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_ITA.dll!
09.05.2012 13:17:32 Checking GUILANG_JAP.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_JAP.dll!
09.05.2012 13:17:33 Checking GUILANG_KOR.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_KOR.dll!
09.05.2012 13:17:33 Checking GUILANG_POL.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_POL.dll!
09.05.2012 13:17:33 Checking GUILANG_POR.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_POR.dll!
09.05.2012 13:17:33 Checking GUILANG_RO.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_RO.dll!
09.05.2012 13:17:33 Checking GUILANG_RU.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_RU.dll!
09.05.2012 13:17:33 Checking GUILANG_SLO.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_SLO.dll!
09.05.2012 13:17:33 Checking GUILANG_SWE.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_SWE.dll!
09.05.2012 13:17:33 Checking GUILANG_TUR.dll integrity...
09.05.2012 13:17:33 UNABLE TO DETERMINE CHECKSUM FOR GUILANG_TUR.dll!
09.05.2012 13:17:33 Checking windows task scheduler functionality...
09.05.2012 13:17:33 WINDOWS TASK SCHEDULER IS NOT WORKING PROPERLY!
09.05.2012 13:17:33 Diagnostics detected some errors (see uppercase errors)!
2

something similar here too

3

I have all of my information and important data on separate physical drives and windows has it’s own partition. So the ramifications of my reformatting windows and setting everything back up only takes me an hour or so. So this is how I fixed my issues. I have it working flawlessly now.