Problem with diagnostics

Help for v3
#1

Hello

When I launch the Diagnostics tool, I get some windows :

  • Please wait while COMODO Firewall Pro is verifying the integrity of the installation
  • The diagnostics utility has found some problems with your intallation. Would you like to fix them.
    If I choose Yes
  • The diagnostics utility could not fix some of the problems. Would you like to create a diagnosis report.
    If I choose Yes, I can tell COMODO the location and name of the diagnosis report ( see attached file ).

Can someone tell me what’s wrong with my installation of COMODO ?

Thank you for your answer

[attachment deleted by admin]

#2

I have the same problem. Will look for the answer on this thread.

#3

(:SAD) I am havinf the same issue. I have not been able to figure it out. HELP ANY ONE

#4

Usually has required a removal and reinstallation to fix this problem. You can just try rerunning the installer, and it will do the removal for you also.

#5

Try to run diagnostics under admin account if using XP.

#6

It seems that you’ve got installed an incompatible with CFP software. I would try to unistall this software and then check again.

From your report:

[Incompatible Software]: Yes List of incompatible software present in system: System Safe Monitor 2.0.8.583

Btw, there is a bug in report log. Every log indicates to the same version of CFP.

[System] COMODO Firewall Pro Version: 3.0.0.64