Problem with CRC.EXE

hwedhlor · May 4, 2009, 3:32am

Prior to installing version 1.1.64945.37 I could run a scan without problems.

Now, each time I try to complete a scan now it halts with them message, “COMODO Registry Clearner has encountered a problem and needs to close. We are sorry for the inconvenience.”

When I click for more information I see, “Error signature, AppName: crc.exe, AppVer: 1.1.64945.37, ModName: kernel32.dll, ModVer: 5.1.2600.3119 Offset: 000f4c41”

How can I get past this issue?

languy99 · May 4, 2009, 3:38am

go to the misc tab and check for updates, also make sure you are connected to the net when running the program. I have the same error unless I am connected to the net.

layman · May 4, 2009, 5:12am

Hi, this is a known issue expected to be fixed in the next version. (I don’t have the expected release date)

https://forums.comodo.com/comodo_system_cleaner_fileregistryprivacy_cleaner/c_runtime_error-t38036.0.html

hwedhlor · May 7, 2009, 11:57pm

Thanks, Languy99, for the advice. I am virtually always connected to the net, so that is not an issue.

Thanks also to Layman for letting me know this was a known issue. I just hope there is a new version with a fix before long.

hwedhlor · May 8, 2009, 12:02am

I checked for updates. Found one (to 1.1.64946.38), downloaded, ran Comodo Registry Cleaner, and got the same program stop a few seconds into the scan. Whatever changed in this new release, it did not solve the problem.

Citizen_K · May 8, 2009, 2:00am

Try a clean install of .38.

bosoiua · May 8, 2009, 7:53am

Hi,

We are not aware of such an error, but as EricJH said, a clean install of Comodo System Cleaner 38 should fix the problem. But first please uninstall your current version.

Thank you for your support.

hwedhlor · May 13, 2009, 11:45pm

I have done an uninstall, followed by a reboot, followed by a clean install…twice. To no avail.

bosoiua · May 19, 2009, 6:55am

Hi,

Did you download and ran a fresh install of CSC 37 or CSC 38 ? Here is the link to CSC 38 :

Setup for Windows Vista 32-bit, Windows 2003 Server 32-bit and Windows XP 32-bit:

URL: http://download.comodo.com/csc/download/setups/CSC_Setup_1.1.64946.38_xp_vista_server2003_x32.exe

Setup for Windows Vista 64-bit, Windows 2003 Server 64-bit and Windows XP 64-bit:

URL: http://download.comodo.com/csc/download/setups/CSC_Setup_1.1.64946.38_xp_vista_server2003_x64.exe

Thank you for your support.