Hi:
Yesterday I attempted to update the Intel SATA RAID Controller. The install went well until I got the following error message:
Intel(R) Installation Framework has stopped working
A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is
available.
I checked AV, Firewall, and Defense+ events to see if there may have been a problem that CIS had with the install. There were NO pop-up messages. The only notation I found was under Defense+ events.
Application - C:\Windows\Temp\IIF2\Setup.exe
Flags - Terminate Process
Target - C:\Program Files\Comodo\Comodo Internet Security\cfp.exe
Date - 4/25/2011
I checked Device Manager and it shows the new Controller installed and working properly. It does indicate that the computer needs to be restarted. I did a similar check on Intel’s site with respect to their driver update checker. It found the controller to be current (reflecting the new install).
I’m afraid to reboot because of the warning given during the controller install that referenced writing things to disc that may cause serious problems if the install fails.
I’ve attached Intel’s install log based on this mornings’ attempt to try again. There is very little warning/error (* !) in the log. And there are no errors at the end of the log at all.
Should I go ahead and restart, or do you suggest another option.
Thank you for any help you can provide. -SA Jack
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I don’t use an Intel based motherboard so I cannot comment from experience. I browsed through the installer logs and it looks like most things are installed.
I would say run the installer again and see if it crashes again.
EricJH:
Thanks for the response. I’ve run the installer several times and everyone produces an identical log. On one instance, I got that Widows 7 notation indicating that the program may have not installed correctly, and do I want to reinstall or indicate it was installed correctly. What that happened, I opted for a reinstall.
Thanks again for your thoughts. -SA Jack
Hey Jack
I would try to put it in here CIS —> Defense+ —> Defense+ Settings —> Execution control Settings —> Detect shellcode injections (i.e. Buffer overflow protection) —> Exclusions —> Add —> Browse… Add it also in the exclusion of the AV.
Regards,
Valentin N
Valentin N:
Thanks for responding. I had used your suggestion to solve a problem I was having with Sysinternals Autoruns not displaying “Properties” of items displayed. Problem was solved.
Unfortunately, the referenced RAID Controller setup file no longer exists in the C:\Windows\Temp\IIF2\Setup.exe I assume the installation process had already cleaned out temp files placed in that folder. It doesn’t appear that CIS will let me manually create a reference to a file that currently does not exist.
As noted in my original post on this topic, Device Manager recognizes the new controller version and indicates it is working properly. It does say I need to restart to save changes I’ve experienced no problems with the computer during this “Limbo” phase I’m currently in. I don’t know if the controller is being controlled by the prior version or the current version. Device Manager implies the “current version”.
I’m going to continue to monitor any additional responses on Comodo’s forum, and probably will take the plunge and reboot tomorrow.
Thanks again for your suggestion. -SA Jack
If you fear that Defense+ could interfere with the updating of your intel raid controller, you could make the install with Def+ temporarily disabled and see if your update goes to the end. If not, then the problem arises from another source than Def+.