Post here your unfixed FP's (only after 2 days)

Comodo Internet Security - CIS AV False Positive/Negative Detection Reporting
81

:THNK

82

Hi Camille Case,

There was an issue encountered with this FP and we need to take supplemental steps to fix it. You will have our feedback when fix will be live.

Thank you for understanding!

Regards,
Ionel

83

Hi,

Sorry for my impatience, but a month has passed and this little problem seems still not solved. :-\

84

Hi

Even though this is not my post I’ll post re-post it here since I have the same problem.

itchhk.dll part of Itouch software v2.22. pops up 5-6 times every startup even though it’s been excluded, added to my own safe files and send to Comodo as false positiv. Triede reinstalling Itouch software, reinstalling Comodo. No findings on manually scanning file.

https://forums.comodo.com/av-false-positivenegative-detection-reporting/logitech-itouch-cordless-mouse-t56116.0.html

Hope this will give it some extra focus.

85

Hi,
This FP (that was detected in the newest 9.96 version too) seems to be fixed by the last release (4.1…916) of CIS.
Thanks.

86

http://www.virustotal.com/analisis/f952e3d54016202f8012ad9b30db2246d52ae2613a4bba766c27d9263465153f-1274097317

Nokia Software Updater

87

Hello M.c.S,

Thank you for your submission. We’ll check this and get back to you soon.

Best regards,
FlorinG

88

Hi M.c.S,

This FP has been fixed.Please check in virus signature database 5148.

Regards
leno.he

89

Excellent done :-TU
I have no FP.
But,
On this site virustotal.com still has Heur.Suspicious. Virus Def. 5143 http://www.virustotal.com/analisis/f952e3d54016202f8012ad9b30db2246d52ae2613a4bba766c27d9263465153f-1276878893 confusing ???

Best Regards
M.c.S

90

Hi M.c.S,

On this site virustotal.com ,the Virus DB is not the latest verision.

91

CIS Plus latest version is always flagging for sandboxing gfxui.exe in system32 folder for sandboxing, after logging onto Win 7 user account (admin).

This is a valid Intel graphic file. I always select not to sandbox it, but it always comes up next time i startup. Added to my safe files, but still same problem.

CIS has been re-installed and with new profile for Internet Security, but still occurs.

Screenshot attached. By the way, does not allow to select “always trust the publisher of this file”

[attachment deleted by admin]

92

Hi cavehomme,

Please submit the file at Comodo Antivirus Database | Submit Files for Malware Analysis.

Thanks and Regards,
Haja

93

Please read here there is a suggested cure which might work here last post in Topic.

94

Thanks. Tried all that, apart from playing with the registry, and added all the relevant intel files as trusted files / my safe files, adding “gfxui.exe” with quote marks…but still the same. Really annoying. D+ basically allocates it as a limited file at each startup and ignores my settings.

95

Hi cavehomme,
Please submit the file at Comodo Antivirus Database | Submit Files for Malware Analysis.

Thanks and Regards,
suhaifeng

96

Hi submitted it a few days ago together with screenshot. Thanks

97

DB 5671, still detected rtcshare.exe.

http://www.virustotal.com/zh-tw/analisis/0e15ec8ffa104dc5e7dad2daf13a1b7ab3487648ac83169fd4cb100db0c7efd0-1281154659

Heur.Suspicious C:\WINDOWS\system32\rtcshare.exe

98

Hi steve_21,

Thanks for reporting.Fix will be available in next few updates.

Regards,
Vaishnavi.V.K

99

Hi steve_21,

This is to inform you that reported false-positive has been fixed.
You can update to AV database Version <5672> of Comodo Internet Security
Version<4.1.150349.920> and confirm it.
Thanks.

Kind Regards,
Erik M.
Comodo AntiVirus Lab

100

I’ve got a lot of FP with the latest Win7 update (x64).
I got one with dotNetFx40LP_Client_x86_x64fr.exe, do you want me to submit this file ?
What happen when I click “ignore” then “submit” in the popup ?