Dennis on your support staff previously tried to identify the rootkit (using Geekbuddy). He reviewed a bootlog generated by msconfig and thought we might be looking at a false positive. Additionally, regedit cannot display permissions for the offending key nor can it be exported or deleted.
Can you please update me on the status of this issue?
Thanks but ASUS isn’t on the PC, neither as an entry in control panel, a search result of the drive, or as a registry entry. I don’t know if it ever was on the PC,as it is really old and only used when a newer machine is down. Any suggestions?
As I mentioned the offending registry key can’t be deleted, exported, or edited. In fact, regedit can’t open it at all and CIS won’t let me exclude it. I’m glad to hear, though, that the key isn’t a rootkit.