PopupSyncId5 error help

Comodo Internet Security - CIS Firewall Help - CIS
#1

Hi,

when I boot (or reboot) my PC, sometimes appears this message “PopupSyncId5” and the alert windows messages not appears (if trafic is not in the rules). What is that? Any solution?
I have Windows 7 SP1 x64 and ComodoPF 5.4.189822.1355 (only Firewall is active, no Defense+ and no Sandbox).

http://imageshack.us/m/36/4607/cpfproblem.png

Regards,
taomo

#2

Hi,

in addition:

  1. Version of our Products:

-COMODO Firewall 5.4.189822.1355, Spanish version, 64bits.

  1. Complete system details such as OS with service pack:

-Mainboard Asus p8p67 Deluxe (drivers for 64bits), Intel i7-2600K (no
OverClock), 8GB RAM Corsair 1600Mhz (no OverClock), SSD Vertex 3 120GB
SATA3, HD 2TB Caviar Black SATA3, VGA nVIDIA GeeForce GT 440 (driver
version 266.58 for 64bits), Windows 7 ULTIMATE SP1 64bits (compile
version 7601.17514.10119-1850).

  1. Other Security software’s installed in the system is in use:

-No other Security software is installed and Windows Firewall is
disabled and not running.

  1. Error screen shot:

-Attached to this email and here:
http://imageshack.us/m/36/4607/cpfproblem.png

Hope it helps you.

Regards,

taomo

#3

Please Run Diagnostics (CIS > More > Diagnostics)

This is a bug ; happened to me before, I simply did a clean reinstall

Kind Regards