I realized I’ve been waiting for an answer in the wrong forum, and this is a Defense+ question.
Been using Comodo for a year. Running WinXP Pro SP3.
Updated to 3.8.65951.477 and now there are no files showing in the “My Own Safe…” and “My Pending…” The pending (pending.nme) database appears to contain information, but the safe one (safe.nme) is empty. I can’t add any files to “My Own Safe” by browsing … after applying, they’re not there.
The “Pending” and “Mark Safe” folders under “All Users” do contain the full info – just not under the program itself, and nothing shows up to purge, check or submit.
The diagnostics report all is well. Defense+ is logging.
Network security policy seems okay – all the programs variously accepted are there.
Other areas (Network Zones, Active Connections, Firewall Events, etc.) appear to be functioning and current.
What has happened and how can it be fixed?