- What you did: Simply browsed with FireFox3, FireFox 4 (Betas 9 and 10)
- What actually happened or you actually saw: This message (Oops! You have just found a bug etc) popped up, after this, any action that would involve a event from Comodo will hang the system, requiring a manual reboot.
- What you expected to happen or see: Nothing
- How you tried to fix it & what happened: I disabled on access scanning, the issue persisted however, it is problematic because this normally only happens after several days of uptime, so theres not much I can do to test further.
- If its an application compatibility problem have you tried the application fixes here?: Possibly, there are several other threads with this message, but they do not involve FF.
- Details & exact version of any application (execpt CIS) involved with download link: FireFox3, FireFox 4 Beta9, FireFox4 Beta 10
- Whether you can make the problem happen again, and if so exact steps to make it happen: It happens by itself while browsing, after several days of system uptime (so far this happened 4 times).
- Any other information (eg your guess regarding the cause, with reasons): A very wild guess, could be a crash in the network monitor (the crash dump contains info regarding a C0000005 exception, ie a regular access violation), I do recall seing CIS display heavy traffic in the tray each time this happened.
Files appended. (Please zip unless screenshots).
- Screenshots illustrating the bug:
- Screenshots of related CIS event logs and the Defense+ Active Processes List:
- A CIS config report or file.
- Crash or freeze dump file: I attached the latest one below, trying to submit it from inside Comodo fails each time.
- CIS version, AV database version & configuration used: 5.3.176757.1236, 7613, Slightly modified Default
- a) Have you updated (without uninstall) from CIS 3 or 4: No
b) if so, have you tried a clean reinstall (without losing settings - if not please do)?:
- a) Have you imported a config from a previous version of CIS: No
b) if so, have U tried a standard config (without losing settings - if not please do)?:
- Have you made any other major changes to the default config? (eg ticked ‘block all unknown requests’, other egs here.): I told it to treat unrecognized files as restricted, but this issue has occurred before this change.
- Defense+, Sandbox, Firewall & AV security levels: D+= Safe Mode , Sandbox= Disabled, Firewall = Safe Mode, AV = Disabled
- OS version, service pack, number of bits, UAC setting, & account type: WinXP Pro SP2 (EDIT: this happened on an account with admin privs)
- Other security and utility software installed: None
- Virtual machine used (Please do NOT use Virtual box): Not used for test
EDIT: I remember the first time this happened I still used FF3.
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